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InDesign 19.4 crashes if you apply a Style Pack to multiple selected unthreaded text frames

Explorer ,
Jun 16, 2024 Jun 16, 2024

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InDesign 2024 19.4 crashes if you apply a Style Pack to multiple selected unthreaded text frames. In previous versions this worked just fine.

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correct answers 1 Correct answer

Adobe Employee , Jul 05, 2024 Jul 05, 2024

Hi @Micha Beißer,

Thank you for your patience. The issue has been resolved with the latest InDesign 19.5 release. Please check and confirm if the issue has been resolved for you. You can also find the update on this UserVoice page: https://indesign.uservoice.com/forums/601180/suggestions/48543233

Please let us know if you need any further assistance. We would be happy to help. 

Thanks,
Harshika

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Community Expert ,
Jun 16, 2024 Jun 16, 2024

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I just did a quick test and it seemed to work. Just a thought, how much RAM and spare hard disk capacity do you have on your system?

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Explorer ,
Jun 16, 2024 Jun 16, 2024

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I have 32 GB RAM and 345 GB spare hard disk capacity.

 

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Community Expert ,
Jun 16, 2024 Jun 16, 2024

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I wonder if resetting the InDesign preferences might help or at least see if that's the issue or not.

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hi @Micha Beißer,

I'm sorry to hear InDesign is crashing while applying style packs. In addition to what our expert has suggested, could you please share the details of your operating system? Also, could you share a short video of the issue? 

Does that happen with a specific file or all files? Have you submitted the crash report in the crash dialog box? 

We will try our best to investigate the issue.

 

Thanks,

Harshika

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Explorer ,
Jun 22, 2024 Jun 22, 2024

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Hi,

 

deleting the InDesign preferences doesn't help.

I am using an Apple MacBook Pro with M2 Max Chip. 32 GB RAM. Operating System macOS Ventura 13.6.7.

InDesign version 19.4.

In InDesign version 19.1. it worked fine.

 

InDesign only crashes when applying style packs to multiple unthreaded text frames. If the text frames are threaded it works fine.

 

Regards,

Micha

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Explorer ,
Jun 22, 2024 Jun 22, 2024

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The crash occurs every time in all files. Yes, I have submitted the crash dialog box.

 

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Adobe Employee ,
Jul 05, 2024 Jul 05, 2024

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Hi @Micha Beißer,

Thank you for your patience. The issue has been resolved with the latest InDesign 19.5 release. Please check and confirm if the issue has been resolved for you. You can also find the update on this UserVoice page: https://indesign.uservoice.com/forums/601180/suggestions/48543233

Please let us know if you need any further assistance. We would be happy to help. 

Thanks,
Harshika

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Explorer ,
Jul 07, 2024 Jul 07, 2024

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LATEST
> Adobe Community
> HARSHIKA_VERMA (Adobe-Mitarbeiter) hat Sie in einem Beitrag erwähnt! Diskutieren Sie mit:[InDesign Discussions] Re: InDesign crashes if you apply a Style Pack to multiple selected unthreaded text frames
>
>
> Hi @Micha Beißer,
>
> Sorry for the delay in responding, and thanks for sharing the requested info. I am able to reproduce the issue on my machine and have already found a bug logged for it.
>
> Could you share an InDesign packaged file with an unthreaded text frame with me via a private message so we can investigate further with the product team?
>
> We'll try our best to investigate the issue.
>
> Thanks,
> Harshika
> Antworten

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