InDesign 19.5.2 : Error encountered while reading TIFF image.

[jocstone_me]

I try to place TIFF images rendered from Blender and get the error "Error encountered while reading TIFF image. Image may be damaged or incompatible."
While this was no problem at all in all previous versions of Indesign (2022, 2021, …) version 2023 can't handle them anymore. Also opening files previously created with version 2022 containing those tiff's can be openend, however, I get errors trying to make pdf's and they show grey.
Open them and resave in photoshop, without changing any settings, solves this issue, however, I have hundreds Indesign files containing much of those files.

The TIFF's are saved with zip compression, since all others (LZW, No compression) gives me images where the transparency is shown black, so no option for me.

In the future I can use other file formats for my render, but I would like to continue use my old TIFF's.
I attached 1 example image.

<Title renamed by MOD>

[John Beeckaert]

I'm keen to know if the latest version of INDD 2025 (released today) has (real) performance improvements?

[Robert at ID-Tasker]

I'm keen to know if the latest version of INDD 2025 (released today) has (real) performance improvements?

By John Beeckaert

You can always install it as an additional version - but MAKE SURE you DESELECT option to remove previous version.

[John Beeckaert]

Yes, I do have it on my workstation at home. However, due to heavy deadline schedules I cannot test it truly at the office, where image files are stored on our server. I do work "offline" on .indd documents, as Adobe and servers are no close friends. At home, I do not have a server, so my test work is not fully accurate.

[Richard Potter]

I just updated to 19.5.2 and now I have problems opening InDesign files, with TIFF images not loading. Can you recommend a solution or workaround?  Please advise -- Richard

[Barb Binder]

Hi @Richard Potter:

If you think the issue is specific to 19.5.2 you can roll back to 19.5.1 in the CC Desktop app. Locate InDesign 19.5.2 in the right column, click the 3dot button > Other versions and click Install next to 19.5.1.

  

Alternatively, we get reports of corrupt preferences after updates so you could try rebuilding cache/prefs first:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb

[Richard Potter]

Hi, I rolled back to 19.5 and that works perfectly. There must be a gremlin in the 19.5.2 that interferes with InDesign opening files with TIFF images in them.

Thanks for your help!

— Richard

[leo.r]

Other users have reported exactly the same issue after updating to 19.5.2 recently (there are several recent threads on the subject). Just to let you know that you're not the only one.

[Abhishek Rao]

Hi @Richard Potter,

Thanks for sharing this! Appreciate the suggestions from the experts. 

I would like to inform you that a bug has been logged, and the team is investigating the TIFF loading issue in 19.5.2. Meanwhile, check out @Laubender’s workaround here:
InDesign 19.5.2 Issue

Also, this thread might help:
TIFF Image Error in InDesign 2024

I'll keep you posted with the team's updates.

^

Abhishek

[avril.p]

I'm trying to export my document through the "print booklet" function, but I keep getting the error message "Error encountered while reading TIFF image" which is preventing me from exporting. I've exported documents like this many times before and never had this message. The other thing is, I don't have any TIFF images in my document that I can see, so I have no clue how to find which image is problematic or how otherwise to solve this problem.

[Willi Adelberger]

Did you save the tiff on a cloud drive like dropbox? Then make the image offline available before using it. 
is it possible to open the tiff in Photoshop? Open it and resave it as tiff or psd. 

[avril.p]

Hmm, I don't have any image files in the cloud, and none of them are tiff which is what confused me. I'm also not sure which image is the one causing the error message...

[Eugene Tyson]

Some images can have TIFF compression or previews - like EPS files

So it could be that.

Is there a reason why you print booklet? Not that you shouldn't, the option is there.
Typically File>Export is better then use Acrobat to print from. 

Maybe that will help you for now. 

Can you tell us more about the images in your document? What file format they are? Are they vector/raster images? Are there Illustrator EPS files or Photoshop EPS files? 

Try resaving images to different file formats and relink them? There's quick ways to do things if you have a lot of images. 

Setup Actions to resave to different file format - then use Relink File Type in InDesign.

https://creativepro.com/relink-from-one-image-file-type-to-another/

[avril.p]

I don't seem to have any linking issues getting flagged, and the vector images I have are SVG. The rest of them are all png I'm pretty sure. Nothing is getting flagged in my links tab so that's why I'm confused at the error message haha. I'm exporting as print booklet because I'm printing a saddle-stitch booklet and need my pages in a specific order.

[leo.r]

Are you using InDesign 19.5.2? If so, then it's a known bug in that version. Try to revert to 19.5.1 from the Creative Cloud app (find InDesign, then Other Versions menu).

[avril.p]

This might be it; my version is 19.5.2. I don't have access to my file right now, but I'll try reverting to 19.5.1 and update you on if it works!

[Eugene Tyson]

Hi @avril.p 

as per @leo.r that it could be a known bug in InDesign 19.5.2 seems like the most promising lead. If the rollback to 19.5.1 works, then that confirms it.

This would immediately confirm if it's InDesign or something in your file. 

What could be happening

False TIFF Detection – you don’t have any TIFFs, but InDesign is throwing the error. Although EPS files can contain embedded TIFF previews ----> even other file formats might have metadata or previews that InDesign misinterprets.

But if it’s related to an image with TIFF compression, resaving the images (or converting EPS to AI or PNG to another format) might be the best fix.

Print Booklet Quirks

Print Booklet has been notoriously finicky. As suggested earlier export as a regular PDF and use Acrobat Print Booklet, since InDesign's Print Booklet feature is more of a last-resort tool for imposition.

[avril.p]

Sorry for the delayed reply, this was the solution! I reverted to 19.5.1 and it exported just fine. Thanks for your help 🙏

[Sanyam Talwar · Accepted solution]

The fix of the issue is now available in the latest InDesign 2024(v19.5.3.144). We recommend you upgrade to the latest version for the fix.

If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

—

Sanyam Talwar

[JeffLambertprof]

I don't see this update on my account, is this normal?

[JeffLambertprof]

Sorry, now I see it.

[defaultxwo2n2tlbw6i]

Did you need to do anything beyond what was in Sanyam's instructions? I've done the "Check for updates" in CC and I'm not seeing 19.5.3.

[Robert at ID-Tasker]

Did you need to do anything beyond what was in Sanyam's instructions? I've done the "Check for updates" in CC and I'm not seeing 19.5.3.

By defaultxwo2n2tlbw6i

It might be available only in some countries / regions - initially. 

[defaultxwo2n2tlbw6i]

That crossed my mind, but for what reason? Thanks 🙂

[Robert at ID-Tasker]

That crossed my mind, but for what reason? Thanks 🙂

By defaultxwo2n2tlbw6i

I'm sorry, but I've no idea. 

[defaultxwo2n2tlbw6i]

Sorry Robert. It was a rhetorical question.