1 Correct answer
Hi, having the same crash problem and I'm on 20.2.
By @Bedriche
Are you using Typeface by any chance? If so, then it's not compatible with 20.2 yet. You can revert to InDesign 20.1 from CC app > InDesign > Other Versions menu.
2 Pinned Replies
Hey everyone,
Thanks for the confirmation, Dirk!
Just a quick heads-up, the product team has logged this as a bug and is actively investigating it. In the meantime, they’ve suggested a couple of workarounds that might help. One option is rolling back to InDesign 20.0, and the other is testing the latest PreRelease build. You can find details on how to access it here: https://adobe.ly/3Ddg9ii
If you could try these out and let us know if the crash still happens, that would really help speed up
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Hi @debm61592026,
As Robert suggested, since you're on 19.5.2, rolling back to 19.5.1 or 19.5.0 could help. That said, InDesign 20.2 is now available, and you can update it through the Creative Cloud Desktop app. Just go to Apps > InDesign > Triple dots > Other versions > InDesign (20.2) > Install, or check under Creative Cloud > Apps > Installed Apps > View Updates and look for the InDesign 20.2 update.
Give it a try and let me know if the crash still happens in 20.2. Looking forward to your
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Replies
No.
Reading crash logs includes some guessing, so I could be wrong anywhere.
it is not about the document. For proof - try (copies of) other documents.
Instead, it is about application preferences - those where you set defaults for new documents.
InDesign has the (to me annoying) feature to rearrange palette panels on several occasions, including when you close the last document window. It does so by activating a different "workspace" - you might have seen Essentials, Typography and so forth. Same mechanism. I don't know which workspace that would be in your case, as the typical view with no documents should hide the panels and show document presets or recent documents. Big open question to me.
Anyway, the workspace operation, triggered from closing the window, as of your crash, arranges palette panels - move, size them to your screen, and the one having trouble is the object styles panel. The list of object styles. When you create an object style, go to the generic properties, below based-on, you can assign a keyboard shortcut. This shortcut is also displayed in the list, left from the rhs icons (Wahl+A = Option+A below). On resize of the panel (as the workspace is still automatically doing), that particular shortcut display "widget" is doing something (maybe looking at the style name to squeeze it) that is leading to the crash.
Maybe I'm also wrong and it is indeed an object style from the document being closed? Do you use styles for your drop shadow? Was the object styles panel open before your document close?
Everything else is up to you. Check whether your application defaults have different object styles, whether they have associated keyboard shortcuts. Need not be, the shortcut could be just blank and resize for that.
Watch out for unusual things in this area.
Look at the application's object styles before you open the document, by opening the panel from the windows menu. Anything unusual there?
This tinkering won't likely solve the issue, but it might give more hints. You can nuke the preferences and defaults along the typical instructions. Also rebuild your document via IDML. If either solves the issue, fine. We just won't learn about the real cause, and repeat.
In my apps list I only have the option for 19.5.2, where can I find 20.0?
By @debm61592026
You're on the older version so this suggestion should be rather - roll back to 19.5.1 or 19.5.0.
Hi, having the same crash problem and I'm on 20.2.
By @Bedriche
Are you using Typeface by any chance? If so, then it's not compatible with 20.2 yet. You can revert to InDesign 20.1 from CC app > InDesign > Other Versions menu.
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