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InDesign 2020 Edit>Incopy>Export menu option missing?

Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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I am looking into this for a colleague as I have become the de facto IT person at our business. We use multiple versions of InDesign in our work and was recently asked if I could help them get the InCopy export menu item on their InDesign. From what I can see this item is present in at least 2019 and 2021. It however does not appear to be in 2020. I have not used this option or even seen it before, so I am unfamiliar with its actual functionality.

 

Was this option removed for the 2020 version or is there a setting that needs to be turned on in order for it to appear?

 

Any help is appreaciated.

TOPICS
How to, Import and export, InCopy workflow

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Adobe Community Professional , Jul 09, 2021 Jul 09, 2021
Yes, it is, and you hadn't mentioned Woodwing earlier. I would contact them.

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Adobe Community Professional ,
Jul 09, 2021 Jul 09, 2021

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Weird. Try trashing your preferences.

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Hi @BobLevine,

 

Thanks for the reply. Usually I think start with that, but for some reason not this time. Unfortunately it had no effect. I have also tried removing any third party plugins (WoodWing), but same as above. I'm now going to try a fresh install starting with the oldest version of 2020 I can get to, and then update if it is present and see where it drops off. Currently I am on 15.1.3.302.

 

I will post back with the results of that, and then continue testing if it is not the solution. If you have a version of 2020 installed as well, could you let me know if that menu option is present on yours?

 

Thanks in advace.

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Also, I am running on macOS Catalina 10.15.7 for additional information.

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Adobe Community Professional ,
Jul 09, 2021 Jul 09, 2021

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Yes, it is, and you hadn't mentioned Woodwing earlier. I would contact them.

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Thank you for the help and bouncing ideas. It was Woodwing.

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Guide ,
Jul 09, 2021 Jul 09, 2021

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With some editorial systems you have to disable or remove InCopy related plug-ins. I don't know whether this is still the case with Woodwing.

 

Either the editorial system installer has removed them from their default location, or the plug-ins are just excluded from PluginConfig.txt . Since InDesign has no plug-in manager any more, you have to edit that file yourself with a text editor such as BBEdit - please don't use Word.

 

That file is buried in 

/Users/yourname/Library/Preferences/Adobe InDesign/Version 15.0/en_US/PlugInConfig.txt

Adjust your name, version number and locale.

 

The excluded paths would be something like

/Applications/Adobe InDesign  .../Adobe InDesign ... .app/Contents/MacOS/Plug-Ins/InCopyWorkflow/...

 

If those plug-in files were physically deleted instead, you will have more luck with a reinstall.

 

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