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curious777
curious777
Participating Frequently
July 26, 2022
Answered

InDesign 2022 17.3 - HIGH CPU when idle

I'm using a 16" M1 Max MacBook Pro with 32GB of ram and 2TB SSD. When InDesign is idle, it uses 30-40% doing absolutely nothing and hidden in the background. It's also like this on my other Mac. Any ideas?

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    cadisprahaCorrect answer
    Inspiring
    September 15, 2022

    Hi, I followeed link from above and problem looks like solved (windows 11). I don't have any ...\AppData\Local\Adobe\Creative Cloud Libraries\ but only ...\roaming\... So I created it and now CPU load is about 1-1,5 %. I am not so sure if this is right one solution, but for me helps. Before idle Indesign 2022 took about 10-16 %. 

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    23 replies

    Mark Gunter
    Participant
    October 13, 2023

    Hello, unfortunately I have this problem too, it constantly uses 30% of the processor when idle, I tried everything, but the problem is completely related to the new indesign versions. Adobe has not made a fix on this issue yet, when will you fix it, Adobe?

    I never experienced this problem in old versions. This problem is valid for 2021-2022-2023-2024 versions.

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      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      January 10, 2024

      Hi,

       

      Sorry for the delay in response. Are you still experiencing the issue? If yes, please try the suggestions shared in this article and let us know if this helps or if you need further assistance.

       

      Thanks

      Rishabh

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      agule
      Known Participant
      August 22, 2022

      exactly same problem with windows

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      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      August 23, 2022

      Hi,

       

      Sorry to hear about the trouble. Could you please launch Task Manager, go to the Processes tab, and check whether the CEPHtmlEngine Helper process is causing high CPU usage? If yes, please try the suggestions shared here https://helpx.adobe.com/x-productkb/global/high_cpu_usage_cephtmlengine.html 

      If this doesn't help, please confirm the version of InDesign & screenshot of the Task Manager capturing the InDesign process, we'll try our best to assist you with this.

       

      Regards

      Rishabh
       

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      agule
      Known Participant
      August 24, 2022

      Hi, Thanks for reply.

      It's not about CEPHtmlEngine , It's something inside indesign . this bug make me crazy and introduce from indesign 2022 and not fixed . it exist in 17.0 , 17.1 , 17.2 , 17.3 and 17.4 . nobody cares about this bug , I tested on 3 computers all the same. nobody cares ! I got hopeless

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        Dirk Becker
        Legend
        July 29, 2022

        Open Applications >> Utilities >> Activity Viewer

        Select InDesign

        From the fly-out menu "(…)" select first action "Analyse Process"

        This will basically take snapshots from execution for some thousand times and record the locations within the code - repeats will cause higher numbers, where you can further drill down or collapse irrelevant parts.

        InDesign has plenty threads that will just sit around and do nothing waiting on some system call with a high number. Ignore them.

        Remaining may be interesting ones that will jump back and forth between multiple code locations (lower numbers each, but not down to 1), you will recognize the pattern.

        Since InDesign is nicely split across many internal plug-ins, code locations give a general clue about the component involved - is it fonts, is it some communication, printing?

        Copy-Paste that section e.g. into pastebin.com and share the link here.

         

        Note that we above have already ruled out CEP extenions, those would eventually show in other processes.

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        Dirk Becker
        Legend
        July 29, 2022

        The following screenshot shows InDesign at very low activity, some CPU cycles used for drawing an icon in response to any event, maybe a mouse move. I used the Sichern... / Save button to produce a text version, matching section below.

         

        + 49 -[NSApplication run] (in AppKit) + 636 [0x189bb6278]
        + ! 49 -[NSApplication _handleEvent:] (in AppKit) + 76 [0x189fee4f8]
        + ! 41 ??? (in Application UI) load address 0x11a2dc000 + 0x1928b4 [0x11a46e8b4]
        + ! : 37 ??? (in AppFramework) load address 0x119234000 + 0x67868 [0x11929b868]
        + ! : | 37 ??? (in AppFramework) load address 0x119234000 + 0x67c24 [0x11929bc24]
        + ! : | 20 ??? (in Application UI) load address 0x11a2dc000 + 0x1680d0 [0x11a4440d0]
        + ! : | + 20 ??? (in Application UI) load address 0x11a2dc000 + 0x10c890 [0x11a3e8890]
        + ! : | + 20 ??? (in Application UI) load address 0x11a2dc000 + 0x10c268 [0x11a3e8268]
        + ! : | + 20 ??? (in Application UI) load address 0x11a2dc000 + 0x52abc [0x11a32eabc]
        + ! : | + 18 ??? (in Application UI) load address 0x11a2dc000 + 0x52b74 [0x11a32eb74]
        + ! : | + ! 18 DVPanelView::DoPostCreate() (in DV_WidgetBinLib.dylib) + 20 [0x10552d8dc]
        + ! : | + ! 17 DVBasePanelView::DoPostCreate() (in DV_WidgetBinLib.dylib) + 156 [0x105547810]
        + ! : | + ! : 17 DVPanelView::DoPostCreate() (in DV_WidgetBinLib.dylib) + 20 [0x10552d8dc]
        + ! : | + ! : 17 DVBasePanelView::DoPostCreate() (in DV_WidgetBinLib.dylib) + 156 [0x105547810]
        + ! : | + ! : 17 DVPanelView::DoPostCreate() (in DV_WidgetBinLib.dylib) + 20 [0x10552d8dc]
        + ! : | + ! : 13 DVBasePanelView::DoPostCreate() (in DV_WidgetBinLib.dylib) + 44 [0x1055477a0]
        + ! : | + ! : | 13 ??? (in ObjectModelLib.dylib) load address 0x109dbc000 + 0x47310 [0x109e03310]
        + ! : | + ! : | 13 ??? (in ObjectModelLib.dylib) load address 0x109dbc000 + 0x3c358 [0x109df8358]
        + ! : | + ! : | 13 DVPanelControlData::ReadWrite(IPMStream*, IDType<ImplementationID_tag>) (in DV_WidgetBinLib.dylib) + 196 [0x10552c510]
        + ! : | + ! : | 13 AbstractPanelControlData::QueryWidget(IDataBase*, IDType<UID_tag> const&) (in DV_WidgetBinLib.dylib) + 364 [0x1055300a4]
        + ! : | + ! : | 13 DataBase::Instantiate(IDType<UID_tag>, IDType<PMIID_tag>) (in DataBaseLib.dylib) + 180 [0x109005a84]
        + ! : | + ! : | 12 ??? (in ObjectModelLib.dylib) load address 0x109dbc000 + 0x47310 [0x109e03310]
        + ! : | + ! : | + 10 ??? (in ObjectModelLib.dylib) load address 0x109dbc000 + 0x3c358 [0x109df8358]
        + ! : | + ! : | + ! 9 DVIconSuiteBaseView::ReadWrite(IPMStream*, IDType<ImplementationID_tag>) (in DV_WidgetBinLib.dylib) + 116 [0x1055cdad0]
        + ! : | + ! : | + ! : 8 DVIconSuiteView::LoadIcon(unsigned int const&, IDType<PluginID_tag> const&) (in DV_WidgetBinLib.dylib) + 24 [0x105555034]

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        Rishabh_Tiwari
        Rishabh_Tiwari
        Legend
        July 26, 2022

        Hi @curious777 ,

         

        Sorry to hear about the trouble. Please try the suggestions shared here https://community.adobe.com/t5/indesign-discussions/re-indesign-cc-2018-high-cpu-usage-on-a-macbook-pro/m-p/9916579#M103727 and let us know if this helps or if you need any further assistance.

         

        Regards

        Rishabh

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        curious777
        curious777Author
        Participating Frequently
        July 26, 2022

        That did not help.

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        Rishabh_Tiwari
        Rishabh_Tiwari
        Legend
        July 27, 2022

        Thanks for trying. Please try turning off GPU performance from InDesign preferences and let us know if that makes a difference. 

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