InDesign 2024 won't open any document, new or old.

[plemlit]

I upgraded to InDesign 2024 last night, and now I can't open any documents.

If I go through the motions of creating a new document and then click "OK", nothing happens.

When I click on a "Recent" document, nothing happens.

When I click on anything in the "Start a new file fast" box, nothing happens.

When I click on "New file", nothing happens.

When I click on "Open", navigate to a file, and click on it, it doesn't open but is added to the "Recent" documents list.

What could be going on? Thanks!

[Olivier Beltrami]

This might be due to the new "save to cloud" feature.

Make sure your computer is connected to the internet.

Very best regards,

Olivier

[Chloé 26]

Hi,

I just had the same problem,
So I tried the "https://helpx.adobe.com/fr/indesign/kb/crash-on-launch.html#DLL" page,
with the section " if adobe crash at the opening", with erasing Caches and preferences files, than reinstalling inDesing.

I did it just now, and so far, it's working.
It may be a clue if your problem is still going

Goog luck ! 

[BobLevine]

Sounds similar to the Ventura bug that was fixed with 13.5. What operating system are you running?

[plemlit]

I'm running 13.4.1 (c)

[Yuan333431465s7c]

I can't open it either. Is there a solution？

[Yuan333431465s7c]

I'm running Ventura 13.6.1 

[HARSHIKA_VERMA]

Hi @plemlit & @Yuan333431465s7c,

We are sorry for the delay in response. Are you still experiencing the issue? Please let us know and we will be happy to assist you further.

Thanks,

Harshika

[felipefmartins]

I also have the exact same problem. Help please! I can't work!

[BMW44]

I am using Windows 11 pro, i can open individual Document files but not Book files. Help please. Is there a work around for this?