Indesign CC 2019 - missing Workspaces

[Retts85]

Hello! I have recently updated to both Mojave and Indesign CC 2019. Every time I start/open a new document, my saved Workspace disappears and I need to reset it every time. Is there a way to fix this??

[Laubender]

equipment-studios  wrote

… And to not be only destructive:

@Staff: Why doesn't Adobe renew the "sync" option which was in the older versions (2015 I think) or create a possibility to store workspaces and options within the CC libraries?

Hm. Maybe it did not work reliably enough after implementing new features to the CC Desktop app and CC Libraries?

Regards,
Uwe

[line1218]

I have the same problem with Windows 10 on the latest Adobe InDesign cc

[Srishti Bali]

Hi there,

Sorry about the delay in response. I am hopeful that the issue is resolved by now. If not, I would request if you can share a few more details like:

• Exact version of InDesign
• What kind of user account (Admin/ Standard/ User profile on the office network) you are working on?

Feel free to let us know if you have any further query. We're happy to assist.

Regards!

[line1218]

Thanks for getting back to me. The Version of InDesign is as far as I know the latest update: CC 14.0.2.324

I am the admin user – main user.

The problem persists.

Regards

Line

[line1218]

Thanks for getting back to me. The Version of InDesign is as far as I know the latest update: CC 14.0.2.324

I am the admin user – main user.

The problem persists.

Regards

Line

[Srishti Bali]

Thanks for sharing the details. This generally happens when the user profile is on the office network and system updates and security is taken care of by the office IT team.

I would request if you can try these 2 steps and share your observation:

• Disconnect your system from the network and then check if the same thing happens.
• If that doesn't help, please log in to Hidden Admin account (Windows 10 - Enable The Built-in Administrator Account - YouTube ) on Windows and see how it works there?

Regards!

[line1218]

I am not on an office network.

So I’ll try the other thing.