Copy link to clipboard
Copied
Hello! I have recently updated to both Mojave and Indesign CC 2019. Every time I start/open a new document, my saved Workspace disappears and I need to reset it every time. Is there a way to fix this??
My workspace was gone also. Uninstalled and reinstalled InDesign CC 2019 and they were back.
Copy link to clipboard
Copied
equipment-studios wrote
… And to not be only destructive:@Staff: Why doesn't Adobe renew the "sync" option which was in the older versions (2015 I think) or create a possibility to store workspaces and options within the CC libraries?
Hm. Maybe it did not work reliably enough after implementing new features to the CC Desktop app and CC Libraries?
Regards,
Uwe
Copy link to clipboard
Copied
I have the same problem with Windows 10 on the latest Adobe InDesign cc
Copy link to clipboard
Copied
Hi there,
Sorry about the delay in response. I am hopeful that the issue is resolved by now. If not, I would request if you can share a few more details like:
Feel free to let us know if you have any further query. We're happy to assist.
Regards!
Copy link to clipboard
Copied
Thanks for getting back to me. The Version of InDesign is as far as I know the latest update: CC 14.0.2.324
I am the admin user – main user.
The problem persists.
Regards
Line
Copy link to clipboard
Copied
Thanks for getting back to me. The Version of InDesign is as far as I know the latest update: CC 14.0.2.324
I am the admin user – main user.
The problem persists.
Regards
Line
Copy link to clipboard
Copied
Thanks for sharing the details. This generally happens when the user profile is on the office network and system updates and security is taken care of by the office IT team.
I would request if you can try these 2 steps and share your observation:
Regards!
Copy link to clipboard
Copied
I am not on an office network.
So I’ll try the other thing.