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Software Maniac
Inspiring
November 22, 2024
解決済み

InDesign CC 2024, 2025: Suddenly extended/threading a text frame's in port or out port doesn't work

  • November 22, 2024
  • 返信数 1.
  • 969 ビュー

I am on latest macOS using InDesign CC 2024 and 2025. Haven't had any issues until this morning on one of my systems. (The other works as it should with same OS Sequoia 15.1.1). When I attempt to select either the in port (or out port) the loaded cursor doesn't show up any longer. I get a fast coordinates tool tip but not the loaded paragraph.

After trying it about 20 times, it worked once but never again. I have restarted, shutdown/rebooted, and no difference. I didn't think there was an option to disable threading of a text frame, but this has me shocked.

I'm on an M1 Studio Ultra, if that makes a difference. I have also reset, removed, or reinstalled cursor and pen tablet drivers but I don't that is it.

Any ideas?

このトピックへの返信は締め切られました。
解決に役立った回答 Software Maniac

Hi @Software Maniac,

 

This is definitely unusual! Can you confirm if switching tools (e.g., from the Selection Tool to the Direct Selection Tool) always resolves the issue?

Also, could you let me know:

  • Are there any custom tool settings or workspace layouts in use on the affected system?
  • Does the issue happen with all input devices (e.g., pen tablet vs. mouse)?
  • Have you tried disconnecting other peripherals and testing with just the default mouse or trackpad?
  • Are there any differences in connected peripherals between the working Macs and the affected one?
  • Are you using any third-party software or utilities for input devices (e.g., magnet, BetterTouchTool, Wacom drivers)?

Lastly, please try running InDesign in Safe Mode to see if this helps.

Reference: 
Win: https://adobe.ly/3OpPReI
macOS: https://adobe.ly/3Oq7if0

Let me know how it goes!

 

Thanks,

Abhishek Rao


I narrowed a serious issue with Magnet interfering with both InDesign CC 2024 and InDesign CC 2025 (the only app where I saw problems). Only by removing the latest Magnet (V3.0.5) completely did the problem go away. Magnet, from the app store, is a window alignment tool for any app and has always worked well. I notified the developer as this latest behavior certainly can't be limited only to InDesign CC.

My system is a Mac Studio Ultra running Sequoia 15.1.1. The behavior had me really stumped, especially since the app is a window placement background app/task.

返信数 1

Robert at ID-Tasker
Legend
November 23, 2024

Have you updated to 19.5.1 / 20.0.1?

 

What if you go back to 19.5 / 20.0?

 

Software Maniac
Inspiring
November 23, 2024

Thanks, Robert. Yes. Have done both. I just can't believe this. Must be a driver or something getting in the way. I have this running on two other macs. Never an issue.

Robert at ID-Tasker
Legend
November 25, 2024

I narrowed a serious issue with Magnet interfering with both InDesign CC 2024 and InDesign CC 2025 (the only app where I saw problems). Only by removing the latest Magnet (V3.0.5) completely did the problem go away. Magnet, from the app store, is a window alignment tool for any app and has always worked well. I notified the developer as this latest behavior certainly can't be limited only to InDesign CC.

My system is a Mac Studio Ultra running Sequoia 15.1.1. The behavior had me really stumped, especially since the app is a window placement background app/task.


https://community.adobe.com/t5/indesign-discussions/problem-with-swatch-pallette/m-p/15000996#M599125