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LottieNess
LottieNess
Participating Frequently
June 25, 2015
Question

Indesign CC June 2015 update is seriously slow - HELP!

  • June 25, 2015
  • 86 replies
  • 90329 views

Updated Indesign last week, and it's really really slow.

Lots of lagging - very sluggish in moving things around, menus slow to respond etc. Very frustrating.

Colleague has the same issue both at work and on personal Mac.

Using Mac fully spec'd up to meet requirements.

Help!

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    86 replies

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    spacespencer
    spacespencer
    Participating Frequently
    September 17, 2015

    … anyone checked today's update? (DPS Desktop Tools?!?)

    johnf76405211
    johnf76405211
    Inspiring
    September 18, 2015

    Not hardly. Cannot find proper release notes for it. Who designed this dumbed-down updater?

      SharpenedLyrics
      SharpenedLyrics
      Participating Frequently
      September 14, 2015

      I have been struggling with this issue for a number of weeks. The problem we had with the CCLibraries process is that our firewall and proxy server are not currently allowing connectivity to all of Adobe's servers, therefore quitting the CCLibraries process and re-starting Indesign never worked, there was always a problem with CCLibraries.

      The solution (temporary until Adobe update Indesign) is to permanently disable CCLibraries. How do you do this? Simple -

      1. Quit Indesign

      2. Find [Hard Disk] > Applications > Utilities > Adobe Creative Cloud and copy the folder called CCLibrary to your desktop (or somewhere that you want to store it)

      3. Delete CCLibrary folder from [Hard Disk] > Applications > Utilities > Adobe Creative Cloud.

      4. Re-open Indesign

      5. I also followed the above steps to uncheck "Save to CC Library" in the Swatches, Character Styles and Para Styles panels. Then quit and re-opened Indesign again to ensure these prefs stick.

      NO MORE LAG! No more CC Libraries either but I can deal with that until Adobe fix.

      J
      Jacqueline829
      Participant
      September 14, 2015

      I went through this entire thread and tried EVERYTHING ... and this solution (deleting CCLibrary Folder) seems to have finally done the trick. Hopefully permanently. Thank you!

      SharpenedLyrics
      SharpenedLyrics
      Participating Frequently
      September 14, 2015

      UPDATE - CCLibrary folder seems to regenerate so I had to delete it again this morning. Gah!! I'm not sure how to stop this from happening, it might not even be possible.

      Still, at least now there seems to be a way to get the apps to work correctly. If Indesign slows down again, quit all Adobe apps incl. CC Desktop, check the folder, delete the CCLibrary folder again.

      mb68536604
      mb68536604
      Participant
      September 12, 2015

      See below, from <Re: Updating OS X to 10.10.5 slows down Indesign CC (2015)>, worked for me too! Open mac utility 'Activity Monitor' and... 

      stadlock Aug 25, 2015 11:55 AM (in response to Steve Werner)

      Seems to have worked for me... all I did was end the CCLibrary process. The library then loaded correctly, and is working like a charm.

      Jane Doe Graphix
      Jane Doe Graphix
      Participating Frequently
      September 12, 2015

      I am also having this problem - serious lag with all functions in Indesign CC 2015. It seemed to have happened after a recent update. I'm using an iMac - fully equipped. I have tried trashing my preferences and uninstall/reinstall. Looking into converting back to InDesign CC 2014 now. It's VERY frustrating to use as is, not to mention time consuming.

      Colin Holgate
      Colin Holgate
      Inspiring
      September 12, 2015

      Jane, hopefully you read through all the messages here, especially the last few. People have found solutions without having to go back to the 2014 version.

      Jane Doe Graphix
      Jane Doe Graphix
      Participating Frequently
      September 12, 2015

      Thanks Colin. I did.

      J
      jetman88
      Participant
      September 10, 2015

      This is the WORST upgrade ever from Adobe. Hopefully they'll sort it out soon. For now, I've been forced to go back to InDesign CC 2014 in order to get any work done.

      SOLAGRUPO
      SOLAGRUPO
      Participant
      September 4, 2015

      Same problem. Terrible lag.

      R
      rstewart2000
      Participant
      September 2, 2015

      I have the same problem, very slow, a lag with every click.  I have tried trashing preferences, starting in safe mode, etc. etc., nothing helps.

      I finally re-installed InDesign 2014 and I'm using that until there is a fix.  Using 2015 15" Macbook Pro, Yosemite

      L
      lucam68841060
      Participant
      August 31, 2015

      My problems started on late july with the last update, since that update ID cc15 become pratically unusable.

      I can open files and work but after a while everythink freeze or become slow. I know is not a computer related problem becouse before everything was working fine. Tryed all, killing CClibrary, trashing preference, tryed cc2014,  changing Number of Recent Items to Display to 0 ...nothing has solved the problem. It seems to me problem is somehow related to fonts or preview ...but i don't sure, i am not an expert;  what i know is that i am tired and upset.

      btw i am on win 7.

      DavidR_SF
      DavidR_SF
      Participating Frequently
      August 31, 2015

      If you have to use it, you can completely fix the problem by uninstalling

      2015 and reinstalling 2014. When I did it, the main CC app wouldn't show me

      the older 2014 ID, PS, etc. I had to uninstall and reinstall it (the CC

      app), too. Then it showed the earlier versions, they reinstalled, and

      everything works PERFECTLY, just like it did before we upgraded to 2015.

      (I'm also using Windows 7-64)

      L
      lucam68841060
      Participant
      August 31, 2015

      Tryed to use cc2014 by downloading from the CC but it was the same crap. I'll try again unistalling CC2015 and the entire CreativeCloud and then installing again the Creative Cloud and then the 2014 - assuming is possible.

      M
      Mogens Lauridsen
      Participant
      August 28, 2015

      This thing mentioned is really a big problem here at our bureau!

      Got exactly the same problem - my colleague's has not updated with the latest patch and is working perfectly ok without lags, cursor problems and so on.

      On my workstation everything is slow and unresponsive. Things don't move for 1-2 seconds.
      Tried all suggestions and they don't work.

      So there's no doubt, that the latest update is bugged - i'm one of the poor sods, who updated in our firm and currently in deep sh*t

      We seriously need a hot fix asap!

      S
      Steve.Garcia
      Participant
      August 28, 2015

      My issues started two days ago when Extensis Suitcase Fusion 6 started acting up trying to activate fonts. Was not having any problems until then.

      After trying everything mentioned on this thread I went ahead and uninstalled Suitcase Fusion first, restarted, uninstalled InDesign CC 2015, restarted, re-installed InDesign, restarted and finally reinstalled Suitcase. Been running for the past hour without any lags so for me it had to do with an issue with InDesign trying to use a corrupted plugin/app that couldn't be refreshed without uninstalling and reinstalling both.

      I probably could have tried to reinstalling just the Suitcase plugin but didn't want to spend a lot of time with trial-and-error search/delete/add/repeating files when 30 minutes to uninstall and reinstall fixed it.

      A
      alexdauchez
      Participating Frequently
      August 27, 2015

      Hi,

      I also have problems with last update of InDesign CC 2015 which is slower than CC 2014.

      I tried resetting preferences, booting in safe mode, deactivating all fonts… Without any success.

      The problem is that page thumbnails generate very slowly and that there is some lag navigating through pages.

      I'm on Yosemite 10.10.5 and have a 2014 MacBook Pro 15" Retina

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