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InDesign CC scrolling slow

Community Beginner ,
Jun 20, 2013 Jun 20, 2013

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Hi,

I have a document with about 30 pages varing in size from 2'x4' to 15'x15'. Most of the pages are around 8'x4'. In inDesign CS 6 I could zoom around the pages as fast as my fingers could scroll (using the 2 finger jesture on a magic mouse or track pad). The new inDesign CC is painfully slow. It lags and crawls. It doesn't matter what "display performance setting" I have it on. It shouldn't matter anyway because CS 6 could go super fast with "high quality" selected. I have a MBPr running OS X 10.8.4. I've already made too many changes to go back to CS 6 which sucks because it was sooo much faster than CC. I'm starting to regret the upgrade. I trashed the preferences and restarted my machine. Is there something I'm missing? Any help would be appreciated. Thanks in advance!

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replies 108 Replies 108
Explorer ,
Jul 16, 2015 Jul 16, 2015

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Yes Design Proof, I had tried that, as well as the copy paste routine.

The good news is this is resolved.

I have just installed the latest update - release 11.0.1.105. This update has resolved all my screen redraw and type insertion performance issues. It is fixed!  I have no delayed redraw or scroll issues or editing delays from new files or older CS6 and CC 2014 files. If you have installed InDesign CC 2015 I recommend you update to this new release. Hope it works for everyone else too.

Bug Fixes.PNG

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Explorer ,
Jul 16, 2015 Jul 16, 2015

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I have just installed the latest update - release 11.0.1.105. This update has resolved all my screen redraw and type insertion performance issues. It is fixed!  I have no delayed redraw or scroll issues or editing delays from new files or older CS6 and CC 2014 files. If you have installed InDesign CC 2015 I recommend you update to this new release. Hope it works for everyone else too.

Bug Fixes.PNG

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Explorer ,
Aug 11, 2015 Aug 11, 2015

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The lag is bad.

InDesign 11.1.0.122 Build installed this morning. Mac 10.9.5, 2.5 GHz i5, 16 GB 1333 MHz DDR3

I've turned everything off that has been posted in previous posts with little to no change. Waiting two to 3 seconds for the menus to work and moving stuff around won't be productive at all.

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Explorer ,
Aug 11, 2015 Aug 11, 2015

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I feel your pain.

I still have some issues with redraw but not like they were. I have completely removed the 28" 4K Monitor to see if that had any effect on performance and now running just one 27" 1920 x 1080 monitor. There was no performance gain at all, and there is still some redraw/selection lag.

I turned off all the web based online features I could find - Typekit, Syncing preferences, Saving to the Cloud etc as I was wondering if those were having an effect. We are not on broadband as it is not available - worth a try. But, even with all of that functionality turned off I still have some frustrating redraw delays, but not like it was when I first posted.

I am finding that I have to wait for InDesign to process something - it may only be a second, but it's a frustrating second before you can click, or move, or drag, or resize an object or activate type etc. Often the delay is the cause of an error in shifting something accidentally, as you can work faster than it can process. I am having this issue on small files and it is slightly worse for long documents.

So I am still frustrated, but at least can work (when I first posted it was totally unworkable as the delays were huge), albeit not as fast as I want to.

I suspect excessive online activity - maybe InDesign is constantly accessing services, checking licensing, maybe its just getting too big, maybe its catering for retina displays, I don't know, but it's not as responsive as it used to be and that to me is a very big issue.

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Explorer ,
Aug 11, 2015 Aug 11, 2015

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I want to add, that I am confused about my own posts!

It seems from all the above scenarios, that some preference setting changes and not using preflight etc provide a performance boost, but only temporarily. So, you think the issue is fixed - so you get excited and post. Then that afternoon, or the next day, you log back in and wham, what happened? It's going slow again. Looking at my system specs, my machine should eat InDesign for breakfast. It should fly.

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Explorer ,
Aug 11, 2015 Aug 11, 2015

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Preferences / File Handling / Saving InDesign Files... Number of Recent Items to Display (Make it 0).

See if that helps, it helped my issues.

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New Here ,
Sep 16, 2015 Sep 16, 2015

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CC is so slow it's a productivity disaster. Gone back to CS6 until it's ready to actually use.

Do they test these things in the real world?

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Explorer ,
Sep 16, 2015 Sep 16, 2015

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Here's my latest news on the InDesign CC 2015 (11.1.0.122 x64 Build).

This won't help all you Maccies, but I had my super specced up workstation rebuilt: I was on Windows 8.1 system, (what a nightmare that OS was) and had IT install Windows 10 from scratch.

I then had to re-setup the whole machine, re-install all the apps etc. I lost two days (probably more) of production time but it was worth it...

Now - InDesign is flying, as I expected it should, and has been doing so consistently for approx 2 weeks now.

  • I can have Info Panel, Preflight Panel, all the Panels open that I want (I don't use CC Libraries, but I still use my local Libraries).
  • I can open previous version InDesign documents without any slow down and without saving them as IDML.

I agree with those who have commented about the slowdown might be related to specific OS builds and platforms.

I have turned off the Automatic updates for CC Apps, as I'm just running a little more cautiously with my updates now.

Hope that helps someone.

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Contributor ,
Oct 15, 2015 Oct 15, 2015

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LATEST

Bought a brand-new Mac and most of these problems have gone away.

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