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link42024899
Participating Frequently
July 8, 2022
Question

InDesign Could not complete your request because of a database error iMac/macbook

  • July 8, 2022
  • 3 replies
  • 453 views

Hello,

Im getting this message when openning my very important file:

Could not complete your request because of a database error

 

Its a simple text file with about 20 pages.

I really cant loose the data. How to open it please?

 

MacOS Monterey 12.4, iMac M1 2021, the same on Macbook Air

 

Thank you 

    This topic has been closed for replies.

    3 replies

    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    July 8, 2022

    Any recent changes to your system since the last time you opened this file?

    If Indesign is working normally with other files I would try Kasyan's recovery tool: INDDRecovery — a program for restoring corrupted InDesign documents 

      L
      link42024899Author
      Participating Frequently
      July 8, 2022

      Hello and thank you. No changes to system were made. I tried the link but couldnt get through, then after search I found Kasyan's tool for Windows only.

      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      July 8, 2022

      I have to go out for a few hours, but when I get back I can try running the tool here for you if you like. There is of course no guarantee it will work. I'll send you a private message with instructions for dending me the file.

        Bill Silbert
        Community Expert
        Bill SilbertCommunity Expert
        Community Expert
        July 8, 2022

        First of all does the file have the proper InDesign suffix of .indd as part of it's name? This message usually happens with a corrupted file. You can try some of the suggestions in the following two posts https://community.adobe.com/t5/indesign-discussions/error-while-opening-indesign-files-quot-unable-to-complete-your-request-due-to-database-error-quot/td-p/11260305 and https://community.adobe.com/t5/indesign-discussions/could-not-complete-your-request-because-of-a-database-error-imac/td-p/10410827. 

        L
        link42024899Author
        Participating Frequently
        July 8, 2022

        yes, it has .indd name. I dont know why the file would get corrupted, it was always working well and nothing changed. Thank you, will read the posts.

         

        LinSims
        Community Expert
        LinSimsCommunity Expert
        Community Expert
        July 8, 2022

        Let me move this to the InDesign forum for you, which is the appropriate forum for your question.

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