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InDesign Crashes when trying to export a Reflowable EPUB file

Community Beginner ,
Dec 27, 2021 Dec 27, 2021

   I am trying to export an InDesign file as a Reflowable EPUB file. When I attempt to do this, InDesign become unresponsive and I get the spinning beach ball on my Mac. I can export this file as a Fixed Layout EPUB file. This file is for my students who are using a variety of devices, which is why I want a Reflowable EPUB file and not a Fixed Layout EPUB.

   My InDesign file was created from a 19-page Word file (docx). Cover is set to None. InDesign freezes when attempting to create either EPUB 2.0.1 and EPUB 3.0 files. I have tried rebuilding the InDesign preferences, but that does not help. Last week I did not have this problem.

   I am working on a Mac running Big Sur 11.6.2. InDesign is version 17.0.1.

Thanks,

EV

TOPICS
Bug , EPUB , How to , Import and export
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correct answers 2 Correct answers

Community Expert , Dec 27, 2021 Dec 27, 2021

I had this problem with previous versions but not the current one. To get rid of the influence of older versions here, I recommend to export as IDML, open that, save as INDD and export from the current version.

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Participant , Jan 08, 2024 Jan 08, 2024

Another update and Workable Solution for me.

Didn't have to export the doc to an IDML file. The culprit was the Endnotes... Nothing I did could export the endnotes without Indesign totally crashing. But I found a workaround....

  • Save your doc as a new Indesign doc (Like myfilename_Footnotes)
  • Convert all the Endnotes to Footnotes (Menu: Type > Convert Footnotes and Endnotes).
  • Don't worry about overtext, beacuse it'll still export
  • Now export as ePub, and check (under Text) Footnotes placement either "in
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Community Expert ,
Dec 27, 2021 Dec 27, 2021

I had this problem with previous versions but not the current one. To get rid of the influence of older versions here, I recommend to export as IDML, open that, save as INDD and export from the current version.

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Community Expert ,
Dec 28, 2021 Dec 28, 2021

this will be helpfull for me i had this problem also.

 

thank you

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Community Beginner ,
Dec 28, 2021 Dec 28, 2021

I will give this a try.

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Community Beginner ,
Dec 28, 2021 Dec 28, 2021

Willi,

Let's shout this from the rooftops! YOUR SOLUTION WORKED! A font issue. I use only two font families: Cambria and Calibri. When I reopened the IDML file and saved it back to INDD, I have 55 errors. 40 of these error were fixed by retyping the text within InDesign. The remaining 15 required me to go to Type>>Find/Replace Font and replace the "missing" font with Calbri Regular. Now I wonder if I could have fixed all 55 errors with the Find/Replace Font command.

 

THANK YOU!!!!

EV

 

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Participant ,
Jan 08, 2024 Jan 08, 2024

Unfortunately this does nto work for me as it looks like master pages get corrupted (elements shift randomly), and all the Endnotes (about 150+ of them) do not retain their links when opening the IDML doc.  I did notice though, it did export, so not sure if it has something to do with Endnote crosslinking (had similar issue berfore)

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Community Expert ,
Jan 08, 2024 Jan 08, 2024

Master/Parent page content from InDesign is not implemented in exporting to Reflowable ePubs.

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Participant ,
Jan 08, 2024 Jan 08, 2024

Well yeah, and I could just do this to get an export (not keep the file), but just concerned if the Master pages go all funny, what else does? 😛

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Participant ,
Jan 08, 2024 Jan 08, 2024

Update, only crashes if I try and include Endnotes in the export, everything else exports. WIll crash if I export as layout, or as Article panel (if I inlcude the Endnotes in the artcles panel)

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Participant ,
Jan 08, 2024 Jan 08, 2024

Another update and Workable Solution for me.

Didn't have to export the doc to an IDML file. The culprit was the Endnotes... Nothing I did could export the endnotes without Indesign totally crashing. But I found a workaround....

  • Save your doc as a new Indesign doc (Like myfilename_Footnotes)
  • Convert all the Endnotes to Footnotes (Menu: Type > Convert Footnotes and Endnotes).
  • Don't worry about overtext, beacuse it'll still export
  • Now export as ePub, and check (under Text) Footnotes placement either "in Pop-up", or "End of Section"

 

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Community Expert ,
Dec 27, 2021 Dec 27, 2021

Assuming you've correctly formulated your Reflowable ePub (producing Reflowable ePubs is not intuitive), I suggest you divide the InDesign document in half and export each half as an ePub and see if you have a half that is ok and a half that isn't and keep dividing and checking until (hopefully!) you isolate the issue.

In the meantime maybe produce a PDF version for your students!

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Community Expert ,
Dec 28, 2021 Dec 28, 2021

I don't think I've ever had an EPUB export crash ID, no matter how badly flawed or how many errors it generated. OTOH, the current release seems to be stuffed with crash-test dummies, so it could be a (mostly) unrelated problem.

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Community Beginner ,
Dec 28, 2021 Dec 28, 2021

Thanks, Derek.

Yes, I do give students access to pdfs. The distribution venue for my OERs (Open Educational Resources) works best with Reflowable ePubs because of the issue of the wide variety of device students use to access my OERs (desktop computers, laptops, tablets, and smart phones). 

 I doubt that I have a font issue. I only use the Cambria and Calibri font families. 

 

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Engaged ,
Mar 09, 2025 Mar 09, 2025

Same problem.

So, after exporting to IDML, HOW DO I OPEN THOSE? There are a TON. I'm working on a book, so i guess it creates a lot of them. Can't possibly open that many. this time it didn't do that, it created one file. But i couldn't find a way to delete this comment

Okay, so I tried that--saving as IDML, opening that, and saving it as ID file again--even cleaned up some missing fonts and checked everything. No errors.
BUT THEN I GOT THAT CRASH AGAIN. (I posted this all to another thread, and found all this while still trying to work it out. The crash always has:
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFFE22DB498">
<backtrace crashedThread="0">

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Community Expert ,
Mar 09, 2025 Mar 09, 2025
LATEST

As this thread is several years old it might be better starting a new one. Include your version of InDesign and OS and how much RAM and spare hard disk capacity you have.

Does InDesign crash when you save a file or when you export to Reflowable ePub?

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