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noneset
Participating Frequently
February 9, 2020
질문

InDesign crashing/lagging while running with Time Machine

  • February 9, 2020
  • 12 답변들
  • 2704 조회

On a Mac (latest OS), in the last three versions of Indesign, we continue to experience constant crashing (or beachballing at any random moment making progress exceptionally slow) when apple Time Machine runs. Obviously we solve this by turning time machine off, but this means that its a fight for when to back up the mac and when to work in indesign. Is there a fix, a work around which allows Time Machine to run at the same time? 

 

 

{Renamed by MOD}

    이 주제는 답변이 닫혔습니다.

    12 답변

    J
    jeffhalmos
    Inspiring
    October 8, 2021

    Still happening here in the year 2021. 

    Monterey Beta 9. iD v16.4. Happened with whatever version I was running in Big Sur. And this after a few complete OS replacements (moved recently to an M1 Mac mini).

    Also will crash silently when the mini sleeps.

      gun1974
      gun1974
      Participant
      October 12, 2021

      I have that issue too with InDesign 2021 version 16.4 and macOS Big Sur 11.6 on an MacBook Pro 2017 with 16 GB RAM and 40% of SSD space.

      K
      kunotzka
      Participant
      October 6, 2021

      I have also had the same problem for years. And it only affects InDesign, not any other Adobe or third-party programs. Adobe should really remedy this, it is hardly possible to work with InDesign while Timemachine makes a backup. Embarrassing for a global company to want to blame Timemachine or Apple for this.

        JOBOH
        JOBOH
        Participant
        October 6, 2021

        I am also having this issue right in the middle of a large job for my biggest client! Not professional! I am trying to create high res pdfs from a 132 page (travel - image led) brochure in InDesign. InDesign takes an extremely long time to create the pdf, often crashing out half way through. I haven't correlated this with TimeMachine working although it is running hourly back ups so will monitor this.

         

        Also when working in InDesign, the screen goes red or blue or green at any random moment, but then clears when I resite the pages or change the view to be whole page or move off the screen to another section of the work.

         

        My mac is retina 5K 27-inch 2019.

        3.6GHz \intel Core i5

        16 GB memory 2667 MHz DDR4

        Radeon Pro 580x 8 GB

        There should be no issue with the machine's ability.

         

        Need to have this remeied if we're paying a monthly fee for the software!! This is not good for Creative Suite.

          mike0051
          mike0051
          Participant
          September 23, 2021

          I've had this problem forever. I have a MacBook Pro 16" 2019; 2.3GHz 8-Core Intel Core i9; 64 GB 2667 MHz DDR4; OS Catalina 10.15.7

           

          Would love a fix for this since it makes it impossible to work in InDesign when Time Machine is on.

            N
            nocheiner
            Participant
            July 15, 2021

            Same problem here since more tha a year. The error occurred first on my Mac mini 2018 running on OSX 10.13 and also later on my Mac Book Pro running 10.14. Two different systems on different hardware with always freshly installed versions of InDesign an the current versions of the OS.

             

            Reading all the comments in this thread it seems that Adobe and Apple do not have a clue why this happens to some people and also I do not get rid of the idea that Adobe does not really care to solve this problem or even trying to find the error to work on a bug-fix.

            B
            billywfl
            Participant
            August 31, 2021

            Hi There, I'm experiencing the same issue. InDesign lags/stalls about 10-15 seconds when Time Machine is running. When I turn off Time Machine,  InDesign works fine. Very annoying. When will there be a fix? Seems like I've had this problem for almost a year now. Thank you.

             

            macOS Big Sur v11.5.2

            iMac Pro 2017

            2.3 GHz 18-Core Intel Xeon W

            InDesign v16.4

              100pk
              100pk
              Inspiring
              February 16, 2021

              I am having the exact problem, every time when Time-machine starts to prepare its back-up sequence InDesign lags (spinning beachball).

              iMac Pro running OSX Big Sur 11.2

              InDesign CC 2021 16.1

               

              tinas39366092
              tinas39366092
              Known Participant
              November 20, 2020

              I've had similar problems with InDesign lagging, but thought maybe it had to do with the outdated Word:2011, which also lag terribly at those occations (could take minutes just to enter a filename och hit OK). However, I didn't check what Time Machine was doing, so I'll have to do that next time it occurs.

               

              OS 10.14.6

              ID 15.0.2

              MacBook Pro (Retina, 15 tum, mitten 2015)

              2,2 GHz Intel Core i7

              16 GB 1600 MHz DDR3

              tinas39366092
              tinas39366092
              Known Participant
              November 20, 2020

              Edit: Now I happened to find the office 2019 download version, and installed it. Started work with indesign and a mark-up pdf open in Acrobat DC. Beachballing started. Checked and yes: Time Machine was preparing to backup. Cancelled it. Beachballing continues. For each time I switch between Acrobat DC and Indesign, the beachball is back (in indesign). Somehow, I connect it with recycling old document, although I always export it to idml-format before reusing it. I often do that, and some dokuments origin years ago. Is that a problem?

              S
              schmones0000
              Participant
              November 20, 2020

              Same problem here at work.

               

              iMac 27" 2017

              4,2 GHz i7, 16 GB RAM

              macOS Mojave 10.14.6

              InDesign 15.1.3 and InDesign 16.0

              100 GB free storage on the volume

              I
              ingmarv78051495
              Participating Frequently
              October 30, 2020

              Please, anyone from Adobe? This has been a persistent problem with InDesign for a long time now. No other applications are showing a similar behavior. So I doubt the problem lies with Time Machine. 

               

              Different OS Version, different MacBook, different InDesign Version, same Problem. 

               

              I have to submit a design for a client today and I can now decide if I want system backups or if I want to use InDesign. We shouldn't have to decide between the two should we?

               

              MacBook Pro 16" 2019

              2,3 GHz 8-Core Intel Core i9

              16 GB 2667 MHz DDR4

              MacOS 10.15.6

              InDesign 15.1.2

               

               

                evans53668904
                evans53668904
                Participant
                October 30, 2020

                They are not interested. Typical complacency from a large orgaisation. We're looking for alternatives. Very buggy and expensive.

                I
                ingmarv78051495
                Participating Frequently
                June 20, 2020

                Are there any updates on this? I am also experiencing this (beachballing, not crashing as far as I remember) on a regular basis and it makes working with InDesign almost impossible when Time Machine is running. I am also noticing that no other (Adobe or otherwise) programs are showing this behavior. I have been waiting for every (app or OS) update to fix this but so far no improvement.


                Indesign 15.0.3

                OS X 10.15.5

                Mid-2015 MacBook Pro Retina

                Time Machine set to hourly backups

                  8
                  87999291
                  Participant
                  September 27, 2020

                  Exactly the same for me. InDesign 15.1.2, MacBook Pro 15'' 2016 w/ macOS 10.15.7.

                   

                  Disabling Time Machine completely solves the issue, but is of course no real possibility.

                  Ashutosh_Mishra
                  Ashutosh_Mishra
                  Inspiring
                  May 13, 2020

                  Hi All,

                   

                  Sorry to hear about your experience. This is really unusual behavior of the app. Would you mind sharing the version of InDesign and macOS?
                  Also, at what interval Time Machine creates backup?

                  I'd also request creating a new user account on your mac(https://support.apple.com/en-in/guide/mac-help/mtusr001/mac) and try running InDesign there to see if you still have the issue.

                  Let us know how it goes.

                   

                  Looking forward to your response.

                   

                  Regards,

                  Ashutosh

                  evans53668904
                  evans53668904
                  Participant
                  May 13, 2020

                  I’m using macOS 10.15.4 and InDesign 15.0.2

                   
                  Backups set to hourly
                   
                  Problem persists across all user accounts… already tried that.
                   
                  How software costing this much can be allowed to have a persistent problem like this unresolved is a disgrace.
                   
                  Craig
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