InDesign crashing

Community Beginner ,
Feb 28, 2022 Feb 28, 2022

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Today, when trying to edit in Story Editor, InDesign crashed. I tried three times with the results being the same. Then I tried to do a find/change and cannot. There is no capability there. No drop down or ability to enter anything. The menu at the top of the screen is dead as well.

It isn't a delay. It is broken. Of course I reported the crashes each time, but now I fear I cannot get any work done.

Anyone else have such severe issues with inDesign?

I am a CC subscriber with updated programs running on a Mac running Monterey.

Thanks in advance.

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Bug , Performance

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correct answers 1 Correct answer

Community Expert , Feb 28, 2022 Feb 28, 2022

Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.

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Community Expert ,
Feb 28, 2022 Feb 28, 2022

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Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.

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Community Beginner ,
Feb 28, 2022 Feb 28, 2022

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That worked. Thank you. Now I have to redo all those prefs! Ooh la la.

 

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Community Expert ,
Feb 28, 2022 Feb 28, 2022

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It does not take a long time to do this. Your workspaces and custom shortcuts remain as they were.

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New Here ,
Sep 08, 2022 Sep 08, 2022

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JM

When I hold down those keys and start indesign, it crashes before I can do anything to preferences. Any ideas?

 

Cathy

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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Do you keep these keys down until the message pops up?

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