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Participant
February 7, 2024
Question

InDesign Document Printing Blank Pages on HP Color LaserJet Pro 4301fdn

  • February 7, 2024
  • 2 replies
  • 2462 views

I installed a new printer an HP Color LaserJet Pro model MFP 4301fdn, and it works well. I have printed Word documents and PDS on it. When I try to print a one-page InDesign document it prints a blank page! I then created a new one in InDesing, a simple text; "TEST PRINTER" and when I printed it the page came out blank! what could be wrong?

 

 

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2 replies

JohnThomas3463834
Inspiring
August 31, 2024

I just installed an HP 4301 printer and have the exact same problem. Printing directly from InDesign only outputs blank pages. Printing from other applications works correctly. I am troubleshooting and will provied an update if I can get this figured out. 

jmlevy
Community Expert
Community Expert
February 7, 2024

Silly question: are you sure that you don't print the parent page?

Participant
February 7, 2024

The document only has one page and it prints perfectly on my old printer, but not the new one, why?

jmlevy
Community Expert
Community Expert
February 7, 2024

Even if it has only one page, there is always a parent page. But if it prints on another printer, the problem does not come from the document.