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January 14, 2026
質問

InDesign files corrupted and unable to save after Windows 11 update KB5074109 (January 2026)

  • January 14, 2026
  • 返信数 87.
  • 47573 ビュー

Hello, is anyone able to use InDesign now ? 

I am experiencing a severe issue with InDesign where files are reported as corrupted, and I am unable to save them under any circumstances.

  1. When opening an older file, InDesign initially reported that some image links were missing. I relinked and updated all the images.
  2. After updating the images,  the file suddenly started showing as corrupted. Attempts to repair the file failed, and I could not save the file.
  3. To troubleshoot, I tried creating a completely new document. Even in a brand new file, as soon as I add a colour block to the parent page, InDesign immediately reports that the file is corrupted and will not allow saving (while it's a brand new file ?!)
  4. I have tried multiple versions of InDesign, including 2025 and 2026/21.1, and also reinstalled the software and reset preferences, disabled GPU preferences, but the issue persists. 
  5. Every time I attempt to add a certain colour block, the file becomes unsavable. I tried to open all of my previous files with InDesign (which were all perfectly fine BEFORE), now they ALL suddenly show as "corrupted".

 

Has anyone encountered a similar problem? Is there a known workaround for this bug or a solution? Please help, I am a startup art business and all my proposals, business plans, and invitations to clients are all based on InDesign. Thank you.

 

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返信数 87

Participant
January 27, 2026

I have the same issue with InDesign 21.2 and 20.5. running on Windows 11.  I cannot do anything useful with InDesign at present.

January 26, 2026

I had the samen problem. SOLVED NOW by checking my computer for the latest update of Windows. 

Turns out thwe software 2026-01 Update (KB5078127) (26100.7628) has solved it for me.

Good luck!

January 26, 2026

Hi everyone, I uninstalled KB5074109.

Now my computer asks me every day to install it again, so I’d like to understand when it will be safe to reinstall this update.

Does anyone have an answer?

Thank you

avivk61591257
January 26, 2026

There's a new Windows update today! It's working and saving now!

Community Manager
January 25, 2026

We are closely monitoring the KB previously shared by Microsoft for Windows 10 | Windows 11, and we see that the issue status is marked as resolved (Resolved: 23 Jan 2026, 14:00 PT).

  • Windows 11 - Resolution: This issue is resolved in the out-of-band (OOB) update released on January 24, 2026, (KB5078127), and updates released after this date.
  • Windows 10 - Resolution: This issue is resolved in the out-of-band (OOB) update KB5078129, released on January 24, 2026, and available via the Microsoft Update Catalog, as well as in updates released after this date.
We have validated the fix on Windows 11 and are seeing the issue resolved. Kindly install the latest update and confirm whether it resolves the issue for you.

Thanks and Regards

Sanyam Talwar (he/him) | Adobe InDesign Linkedin | Twitter

January 27, 2026

I have all the latest updates and I'm still having issues. I have a book file that is now corrupted, and I have to export every chapter individually as a markup doc in order to salvage it and put it back together. Please fix this; it's an enormous timesuck that will likely result in mistakes.

January 25, 2026

Microsoft has released an OOB update to address cloud‑backed storage application issues introduced by the January Windows Update: https://learn.microsoft.com/en-us/windows/release-health/windows-message-center#3768

January 25, 2026

Have just installed these updates and it seems to work. However, any file that I tried to use during the whole, nasty saga will still throw unknown errors and "Error #2". Fix seems to be export to IDML, delete the old file, open the IDML and then continue on your merry way.

Participant
January 24, 2026

Yes, I've had the same problems.

 

It happens also even when just saving a document. It's maddening. Even just clicking in a space without making any changes whatsoever causes the doc to show that it's insaved.

 

I can't even add chapters to a a book without the program crashing.

================

I followed the recommendation to removed the Win11 KB update, and that seems to have "fixed" the problem.


I've been able to accomplish the tasks mentioned above without any problem so far.

 

Makes me want to bun an Apple system.

January 23, 2026

I am also experiencing this issue. InDesign files, old and new, are becoming corrupted and unable to be saved.

 

IglooGirl
Participating Frequently
January 23, 2026

These glitches have been plaguing me since the last InDesign build (21.1), which predates the Windows update blamed for this. I did a complete uninstall of all Creative Cloud apps and the CC software, did the Adobe clean, and then reinstalled CC and InDesign. Currently, I have been able to open the files that were corrupted by the current glitches - some can be 'fixed' and saved, some not. However, I have not had any issues creating and saving new InDesign files. This is without removing any Windows security updates.

January 23, 2026

I've been attempting to create files for various things that I have usually never had issues with. They all have similar elements, but are nothing resource heavy. Mostly test with logos and design elements. It works fine until I try to save. The save then results in an error/failure. The error changes nearly every time. Shortly after the error, InDesign crashes. Occassionally it does give me an option to repair the file and save. I've even started file from scratch and rebuilt everything I need in the document, but then saving results in a similar error. I reinstalled InDesign completely and it still fails at saving. I am running InDesign 2026 v21.1 x64.
I also have co-workers having similar issues with errors varying but similar error messages.
Here is the crash report I was about to capture and I included the popups from the errors:

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="29.2.0.202509230431_9a64297" clientVersion="29.2.0.202509230431_9a64297" applicationName="InDesign" applicationVersion="21.1.0" build="21.1.0.56" source="Windows-Client" crashType="n/a">

<time year="2026" month="1" day="22" hour="16" minute="5" second="49" timeoffset="-360" timezone="Central Standard Time" crsessionduration="95"/>

<user guid="8579c95a-6530-4749-9385-02470fec40e6"/>

<system platform="Windows 11 Pro" osversion="11.0" osbuild="26200" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="15988" machine="12th Gen Intel(R) Core(TM) i7-1260P" model="Intel64 Family 6 Model 154 Stepping 3" cpuCount="16" cpuType="8664" cpuFreq="2496 MHz" processorArchitecture="9"/>

<gpu>

<gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="128 MB" caption="Intel(R) Iris(R) Xe Graphics" description="Intel(R) Iris(R) Xe Graphics" driverDate="20250916000000.000000-000" driverVersion="32.0.101.7077" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_46A6&#38;SUBSYS_0AF31028&#38;REV_0C&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10iumd64.dll,igd12umd64.dll,igdumdim64.dll"/>

</gpu>

<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF98DE3A6AA">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x00007FF98DE3A6AA" symbolname="GetPlugIn"/>

<stackStatement index="1" address="0x00007FF95BE97637" symbolname="GetPlugIn"/>

<stackStatement index="2" address="0x00007FF95BE97270" symbolname="GetPlugIn"/>

<stackStatement index="3" address="0x00007FF8F3C337C2" symbolname="WCrashHandler::operator="/>

Harshika Verma
Community Manager
Community Manager
January 23, 2026

Hi B$_8768_CM,

Thank you for reaching out, and sorry for the trouble you're experiencing while saving. I assume you're experiencing a similar issue to the one mentioned here. If so, please check the pinned response, try the suggestions, and let us know if that helps.

 

Thanks,
Harshika