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Participant
May 13, 2021
Question

InDesign issue with 16.2.1 on Mac

  • May 13, 2021
  • 4 replies
  • 473 views

Multiple users on multiple Macs are experincing issues with InDesign correctly opening and displaying files.

All on Big Sur 11.3.1 and InDesign 16.2.1.

Looking for any advice on how to solve.  Again, happening on multiple Macs.  Can open same file on a Windows10 machine and don't experience any issue.

See attached screen shots (Mac and Windows10) and sample file attached.

If I launch InDesign 2020 and convert the file back it looks good.

This topic has been closed for replies.

4 replies

Ashutosh_Mishra
Inspiring
May 17, 2021

Hi All,

 

We're sorry to hear about your experience. Product team is aware about this issue & working to fix this. I'd request you all to upvote & add your comments on this UserVoice post(https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/43404303-gpu-preview-br...) & stay tuned for updates.

We appreciate your patience in the meantime.

 

Regards,

Ashutosh

Participating Frequently
May 14, 2021

https://community.adobe.com/t5/indesign/indesign-issue-with-16-2-1-on-mac/td-p/12035024

 

I switched off the GPU from my preferences and it solved the slow problem.

Steve Werner
Community Expert
Community Expert
May 13, 2021

It looks like a wrong font is selected Mac screen capture, or perhaps a different version of the font.

 

I'm on a Mac with exactly the same Big Sur verson and Mac version, and the only errors I have are missing font (which I can't match) and two graphics which you didn't include:

 

Participant
May 13, 2021

Just to clarify: InDesign in not correctly opening and displaying files for us.

BugFixes
Participant
May 13, 2021

I am experiencing the same issues.