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InDesign issue with 16.2.1 on Mac

New Here ,
May 13, 2021 May 13, 2021

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Multiple users on multiple Macs are experincing issues with InDesign correctly opening and displaying files.

All on Big Sur 11.3.1 and InDesign 16.2.1.

Looking for any advice on how to solve.  Again, happening on multiple Macs.  Can open same file on a Windows10 machine and don't experience any issue.

See attached screen shots (Mac and Windows10) and sample file attached.

If I launch InDesign 2020 and convert the file back it looks good.

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Bug, Performance

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New Here ,
May 13, 2021 May 13, 2021

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Just to clarify: InDesign in not correctly opening and displaying files for us.

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New Here ,
May 13, 2021 May 13, 2021

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I am experiencing the same issues.

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Adobe Community Professional ,
May 13, 2021 May 13, 2021

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It looks like a wrong font is selected Mac screen capture, or perhaps a different version of the font.

 

I'm on a Mac with exactly the same Big Sur verson and Mac version, and the only errors I have are missing font (which I can't match) and two graphics which you didn't include:

 

Screen Shot 2021-05-13 at 2.59.47 PM.png

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Community Beginner ,
May 13, 2021 May 13, 2021

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https://community.adobe.com/t5/indesign/indesign-issue-with-16-2-1-on-mac/td-p/12035024

 

I switched off the GPU from my preferences and it solved the slow problem.

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Adobe Employee ,
May 16, 2021 May 16, 2021

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Hi All,

 

We're sorry to hear about your experience. Product team is aware about this issue & working to fix this. I'd request you all to upvote & add your comments on this UserVoice post(https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/43404303-gpu-preview-br...) & stay tuned for updates.

We appreciate your patience in the meantime.

 

Regards,

Ashutosh

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