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D-B17442210
Participating Frequently
May 20, 2020
Answered

Indesign "Publish Online" Not Working

  • May 20, 2020
  • 13 replies
  • 9877 views

I'm getting an error when trying to publish a document.

Is this a known error on Adobe's side that is being worked on? Could be related to a recent update as it has worked fine before updating.

    This topic has been closed for replies.
    Correct answer Ashutosh_Mishra

    Thank you, the links are working again.  Are you aware of issues with missing fonts?  Can you provide some guidance there or should I address that matter in another conversation elsewhere?  Please advise.  Thank you


    Hi there,

     

    We regret the inconvenience. All Adobe services including fonts are up and running again. There should be no issues using online services.
    You may always change status of the services on https://adobe.ly/2xSSmlE

    Thanks for your patience.

     

    Regards,

    Ashutosh

    13 replies

    A
    Amerh5CE8
    Participant
    April 17, 2022
    I have a problem with publish online. I have tried repeatedly to publish my work, but it refuses. What is the solution?
    N
    Nurfadilah5E21
    Participant
    May 7, 2021

    My publish online is currently not working. What should I do?

    S
    sss5FB8
    Participant
    November 25, 2020

    Publish online links are suddenly not working.  I have version 16.0. All was fine until this morning.  Links not working, fonts missing...please provide a solution.  Thank you.

    C
    carynhoj
    Participant
    November 25, 2020

    I'm having the same issue today (Nov. 25, 2020). All was fine and working yesterday. 

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    November 25, 2020

    Many Adobe servers are down because they rely on Amazon AWS. Amazon AWS is having a widespread outage on the North American East Coast:

     

    TechCrunch.Amazon Web Services outage takes a portion of the internet down with it.3 hours ago

    A
    Anonymous
    October 2, 2020
    1. Go to InDesign Help Menu and choose Sign-out.
    2. Restart InDesign and sign-in again.
    3. Try publishing your documents again.online
    lodestar.consulting
    lodestar.consulting
    Participant
    October 2, 2020
    Hi Thanks. This is working now.
    bubusaraa85483686
    bubusaraa85483686
    Participant
    June 27, 2020

    Hi there,

    I am having the same problem today, June 27th, 2020. Is there a solution yet?

    lodestar.consulting
    lodestar.consulting
    Participant
    June 23, 2020

    Hi- after updating to InDesign 2020 (i.e., 15/1 x64). (from InDesign 2019 (i.e., 14.03 x64)), I cannot "publish online" documents that I created in InDesign 2019 and now have opened in InDesign 2020 - InDesign 2020 crashes. If I create a new document in InDesign 2020, I am able to publish online.

    luisg44002757
    luisg44002757
    Participant
    May 27, 2020

    I believe it's not solved yet, I'm still having the problem and InDesign does not allow to publish a new document either.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    May 28, 2020

    No problems using Publish Online in San Francisco. Wednesday, 27 May, 6:00 pm Pacific. I just uploaded a no file with no problems.

    M
    Mandy1000
    Participant
    May 27, 2020

    I have tried the same several times still not publishing. Restarted etc.

    M
    marceloj20487217
    Participant
    May 27, 2020

    Publish Online still not working.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    May 27, 2020

    Try now. There was a problem earlier today.

     

      H
      helenekimtuyet
      Participant
      May 27, 2020

      Thank you, the links are working again.  Are you aware of issues with missing fonts?  Can you provide some guidance there or should I address that matter in another conversation elsewhere?  Please advise.  Thank you

      A
      Anu Joshi
      Participant
      May 27, 2020

      I am having the same problem, my Published Online files are not working. 

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      May 27, 2020

      Try now. There was a problem earlier today.

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