Indesign "Publish Online" Not Working

[D-B]

I'm getting an error when trying to publish a document.

Is this a known error on Adobe's side that is being worked on? Could be related to a recent update as it has worked fine before updating.

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. We’re currently seeing issues with some of our services that run on AWS. Our teams are working urgently to get back online as soon as possible. Stay tuned here for updates: https://adobe.ly/2xSSmlE

Regards,

Ashutosh

[Steve Werner · Accepted solution]

As of 5 pm Pacific time on Wednesday, 20 May, the Adobe status link that Ashutosh provided shows that the AWS issues are fixed. You should try Publish Online now to see if that fixed your problem.

[D-B]

All good now, thanks!

[Filippo011]

writing from Italy, got this issue

[Ashutosh_Mishra · Accepted solution]

Hi there,

Sorry to hear about your experience. We are currently seeing some issues with Adobe online services. Engineers are working urgently to fix the issue. Please check the status of the services on https://adobe.ly/2xSSmlE

Regards,

Ashutosh

[carophls]

I have the same problem, how long this could take?

[helenekimtuyet]

Publish online links are suddenly not working as of 2020.05.27.  I have version 15.0.3 which was updated on 2020.05.20...all was fine until this morning.  Links not working, fonts missing...please provide a solution.  Thank you.

[Steve Werner]

I checked the Status link provided earlier:

https://adobe.ly/2xSSmlE

There was a problem earlier today which was fixed. I test one of my files and it worked fine as of 3:00 pm Pacific time.

[Anu Joshi]

I am having the same problem, my Published Online files are not working. 

[Steve Werner]

Try now. There was a problem earlier today.

[marceloj20487217]

Publish Online still not working.

[Steve Werner · Accepted solution]

Try now. There was a problem earlier today.

[helenekimtuyet]

Thank you, the links are working again.  Are you aware of issues with missing fonts?  Can you provide some guidance there or should I address that matter in another conversation elsewhere?  Please advise.  Thank you

[Ashutosh_Mishra · Accepted solution]

Hi there,

We regret the inconvenience. All Adobe services including fonts are up and running again. There should be no issues using online services.
You may always change status of the services on https://adobe.ly/2xSSmlE

Thanks for your patience.

Regards,

Ashutosh

[Mandy1000]

I have tried the same several times still not publishing. Restarted etc.

[luisg44002757]

I believe it's not solved yet, I'm still having the problem and InDesign does not allow to publish a new document either.

[Steve Werner]

No problems using Publish Online in San Francisco. Wednesday, 27 May, 6:00 pm Pacific. I just uploaded a no file with no problems.

[lodestar.consulting]

Hi- after updating to InDesign 2020 (i.e., 15/1 x64). (from InDesign 2019 (i.e., 14.03 x64)), I cannot "publish online" documents that I created in InDesign 2019 and now have opened in InDesign 2020 - InDesign 2020 crashes. If I create a new document in InDesign 2020, I am able to publish online.

[bubusaraa85483686]

Hi there,

I am having the same problem today, June 27th, 2020. Is there a solution yet?

[sb5F84]

1. Go to InDesign Help Menu and choose Sign-out.
2. Restart InDesign and sign-in again.
3. Try publishing your documents again.online

[lodestar.consulting]

Hi Thanks. This is working now.

[sss5FB8]

Publish online links are suddenly not working.  I have version 16.0. All was fine until this morning.  Links not working, fonts missing...please provide a solution.  Thank you.

[laurensieb]

I'm having the same issue today (Nov. 25, 2020). All was fine and working yesterday. 

[Steve Werner]

Many Adobe servers are down because they rely on Amazon AWS. Amazon AWS is having a widespread outage on the North American East Coast:

TechCrunch.Amazon Web Services outage takes a portion of the internet down with it.3 hours ago