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scottmosher
Inspiring
May 18, 2018
Answered

InDesign running slow. Spinning ball constantly appearing.

  • May 18, 2018
  • 45 replies
  • 106279 views

Ok, I'm having CONSTANT slow drag with InDesign. The spinning beach ball appears while I"m doing almost ANYTHING, even after quitting/re-starting the program, and even re-starting the OS. I'm running High Sierra on Mac, with 40GB of memory, so that shouldn't be the issue, but almost anything I'm doing, I'm getting major lag. Any ideas? This is really ridiculous. Thanks!

Correct answer Brad Kumar

If you are still having issues with one of our Extensis products, please contact one of our Support Agents using the link below:

https://help.extensis.com/hc/en-us/requests/new


Hi Jeff. I actually did open a ticket with Extensis and a helpful person suggested I temporarily turn off FMCore to see if the problem persisted. Well, I didn't actually turn off the Type Core in preferences, but rather, I turned off the "Enable Document Tracking" option and after that I noticed a SIGNIFICANT improvement to my interruptions… the spinning beach was reduced by I would estimate 80%, so I'm quite happy with the result. Hope this helps some others on this thread. Thanks!

45 replies

rob-25437735
Participating Frequently
February 20, 2020

Here's the best answer you're EVER going to get on this because Adobe isn't exactly proactive in seeking solutions for issues and shortcomings in their softwares outside of Photoshop…

 

LEARN to use Quark Xpress and be done with all the HELLOOOOOO BEACHBALL Nonsense!!!

 

I'm stuck working with Indesign at my job because we work with a couple of outside people who don't know a thing about quark and if I'm out for some reason and they have to step up to cover for me, they wouldn't know how to do a thing using Quark. The best thing you can do for this POS ass backwards POS software is to open Preferences and change your default Preview to TYPICAL DISPLAY because this POS is CONSTANTLY trying to re-render images as you scroll or move and if they're Hi-Res, it has to calculate the file information for every image both inside and outside the viewable area.

 

HOW this POS software became mainstream is beyond me and I've been working with it since before Adobe purchased it when it was Pagemaker by Aldus, a time when this software didn't have ANY of the issues that have plagued it since its full release in 1997. Yes, I have been working with InDesign since 1997 and I know it through and through and I can say with ALL CERTAINTY it is simply non user friendly, and impractical. I advise all my tech clients to stay away from it because it devours hard drive space at the same rate unicron devours planets. That just adds to the CONS for this software.

 

If any of you have been in the printing and advertising industry as long as I have you probably have an idea as to WHY this software overtook Quark, and it had NOTHING to do with performance.

 

So in closing, set tyour Indesign to TYPICAL DISPLAY preview to speed this turd of a software up!

Participant
January 15, 2020

I had this problem after converting a 2014 InD file to 2020 version.  I would open the file and then all of a sudden, the spinning ball problem would start.  I do not have any add-ons installed.

 

After playing around a bit with the file and layers, I discovered that the problem was with a single text block on one of the pages.    If I didn't view that page, the problem didn't happen.   Eventually, I was able to isolate that text block on a layer and then turned that layer visibility off, and viola!, the problem went away.

 

To fix it, I deleted the existing text block and recreated it from scratch.

 

Maybe this might help someone work through the issue.

mdhumpy2
Participating Frequently
January 15, 2020

I was having this problem since updating to the newer versions of InDesign. It was driving me crazy. It was very prevalent in larger documents, meaning many pages. We create several catalogs. I'm also running Extensis Suitcase Fusion 20.0.7 for font management. I found out that if you turnoff Type > Suitcase Fusion > Suitcase Fusion Auto-Activation Preferences... Restarted InDesign and that seemed to solve all my problems. So, if you are running Suitcase this might be part of the problem.

 

Participant
January 30, 2020

Thanks - I am having this issue after importing a file to the 15.0 version. I have tried all the things on the previous threads. Maybe it is a text box? How do you stop viewing certain pages?

Participant
January 10, 2020

Ok - This is an older thread but the issue persists in 2020. All these "solutions" are nonsense trying to hide the fact the InDesign is just badly written software that Adobe for whatever reason keeps kicking down the road and not fixing. What do I mean? Download any CPU monitor (mac or PC) and start whatever process is taking up all the hours in your life. As you watch the beachball spin and the load bar barely creep - you'll notice that the CPU load is negligible (for me its 2%) and that of all the CPU processor cores on your machine, only one at a time engage.

What am I getting at? InDesign does not support modern multicore processors. Rather than address the problem in a new version release, they hide the lag in these forums telling people to trash their preferences or reinstall the software. Heinous.

Dear Adobe - I just upgraded to a 28 core Mac Pro with 192 GB of ram running a factory install of Mac OS Catalina. I installed 3 pieces of software:
1: Current 2020 Creative cloud to install InDesign
2: InDesign 2020
3: a CPU performance monitor

Guess what? When I open my 264-page catalog .indb file and hit synchronize, I get a beach ball, as it figures out a progress bar, then the progress bar creeps across as it chugs along. CPU load? 2% 1 core at a time. It is absolutely infuriating watching it chug along and only access a fragment of the computer's power. If it engaged even 20% of the machine's capabilities, we would never see the loading bar, much less the beach ball; and all these threads and threads of speed and performance complaints across a myriad or support sites would all dry up.

FIX.
THIS.
ISSUE.

BlackChrome
Participating Frequently
February 23, 2021

^^^^ WHAT HE SAID. Any response Adobe? I've been onboard with InDesign since the very beginning. I got to watch Quark XPress (in Denver, at the home office) shrink and die and was happy to see it. Now, InDesign is Quark. Why are the new Adobe programs sooo much better than ID? XD is snappy and nice, Fresco is amazing, why is your staple product so neglected? 

rob-25437735
Participating Frequently
February 25, 2021

Why on earth were you happy to see Quark Die? I'm that tells me that you started in this industry only after InDecrap was released because not a single person in the hundreds of agencies and service bureaus disliked Quark in any capacity.

Quark is STILL light years superior to InDesign and I use both daily, so it's not some old fogey opinion due to not being able to adapt to new things. 

Quark is still just as user friendly and QUICK with less issues than InDesign by a million fold, and it's about 35-40% more efficient and its footprint is smaller and files created in quarkmare vastly smaller in size, and on top of it all final print ready PDF's created from Postscript files

produced using Quark are 1,000,000 superior to PDF's created in ANY software.

 

these being cold hard facts, I'm perplexed as to why you rejoiced when Quark was edged out as the industry standard by a software that merely got the option because in 1997 Adobe was struggling to sell InDesign and they struck andeal with Apple to include the full Creative Suite with every Mac sold.

 

Agencies decided that the $600 upgrade fee for Quark was too expensive being as their new machines already had the bee version of Pagemaker in InDesign. So they bit the bullet and allowed employees time to learn how to use it on their dime. A few years later Quark felt the financial blow and responded beautifully but the snobby newbies refused to even give it a fair look and shunned it and today make fun of folks who still use it, ignorantly not know how much better than InDesign it is. You seem to be one such person.

 

FACTS…

InDesign is STILL plagued with many issues that date back to its initial release… IN 1997!!!!!!!!!!


Quark Xpress has never stopped developing 
their desktop publishing software and it is highly refined from what many people remember, with many additional and new features in the most user and hardware friendly platform, and it's far faster and more efficient across the board.

njl10150
Participant
November 6, 2019

I realize this is an old thread, but I've found a solution that worked for me. Hopefully this will help any future googlers if they need it. So I was experiencing this same issue and tried everything listed in this tread to no avail. Called up my boss and he said he was having the same issue. We both found we were using Suitcase Fusion font manager and that was probably the issue. After he called Adobe and Extensis back and forth a few times, someone finally gave him the solution that fixed this issue for both of us:

 

  1. In InDesign, click on Type ->Suitcase Fusion ->Suitcase Fusion Auto-Activation Preferences
  2. Uncheck the box Activate Fonts in Embeded Objects

 

Thats it. InDesign immediately stopped freezing up on me and I was able to complete work on my project.

mdhumpy2
Participating Frequently
December 11, 2019

njl10150 - THANK YOU SO MUCH!!! This worked! WOW, I've been struggling with this for a long time. Just checking off "Activate fonts in embedded objects" did not work though. I had to click off the main "Enable Suitcase Fusion Auto-Activation" at the very top of the box. Have you continued to use Suitcase or have you switched to another font management program? Suitcase seems like it has been very glitchy for awhile.

Participant
October 23, 2019

The only way to fix this is to cancel your CC Subscription and buy Affinity Publisher. InDesign is outdated and built on an ancient platform... Its broken and buggy. 

Participant
September 25, 2019

As you can see, Adobe is focused most on earning money on us, not on improving their products. This is usually the case with a monopoly.
Same problem here. I updated InD yesterday, and it started to lag every action I take.

Dom Salvemini
Participant
September 20, 2019

I had this issue myself on a fairly powerful MacBook Pro with 16gigs of RAM, a dedicated graphics card, and a 2.3 GHz i7 procressor. I'm not using any font management at this time.

 

At any rate, I was working with an older networked file. It was created maybe two years ago, so on an older version of InDesign. Once I saved as a new version and reopened the file, I didn't seem to have any more issues.

 

Someone else mentioned saving as an IDML file, maybe it's an issue with reading older InDesign files?

charliet32632210
Participant
July 24, 2019

Hi there. I'm not sure if this is the "correct answer" to the problem. I am running Universal Type Client, and there's no option for "Disable Document Tracking" in any preferences for UTC nor InDesign Extensis prefs.

I've scoured all posts on the matter of "slow typing" or "slow performance" in InDesign, and nothing is working to resolve my issue.

It's a matter of TABLES in threaded text frames (my current issue, anyway).

If anyone has any hints, not already mentioned in these threads, please let me know.

Also, try it for youself...

Create a new 11x17 doc

Create a text frame to the margins

Insert a 10x6 celled table

Copy that table, and paste maybe 30 times or so (it will overflow)

Create a new page

Go back to text frame, click on the overflow box in lower right

navigate to page 2

hold SHIFT and CLICK in upper left margin (this will flow the overflow, making new pages for it)

Now, you should have 20-30 pages, if not, do some more pasting of the table.

Now, just try typing into any of the open cells, and let me know how that goes...

Thanks

Jeff_Extensis
Participating Frequently
July 24, 2019

I am very sorry to hear you are experiencing issues with your applications. Extensis provides a Document Tracking feature in our Suitcase Fusion product. However, this is not part of our Universal Type Client application.

If you are experiencing slowness or other issues while using our products in conjunction with your Adobe applications, please contact our Support Team using the link below:

https://help.extensis.com/hc/en-us/requests/new

We look forward to serving you!

Participant
May 20, 2019

Probably this would help:

After reinstalling, resetting preferences, turning off preflight and reading a lot of forums I still had the beach ball problem.

Then I thought this new workspace system, which updates your workspace depending on the chosen element might slow down simple stuff drammatically.

So I just switched the workspace from Essentials to Essentials Classic (or any other Classic workspace) and it worked - beach ball is gone.

Probably this could help somebody.

Participant
May 20, 2019

UPD it's still laggy though, but I can feel the difference

Community Expert
May 20, 2019

Ugamochie  wrote

UPD it's still laggy though, but I can feel the difference

Sorry, but what exactly is "UPD" ?

Thanks,
Uwe

Participant
January 16, 2019

I know this is a reach guys, but just checking… are all of you using Suitcase Fusion as your font manager? I have the same problem, and when I look at my Activity Monitor, the one item that comes to the top of my CPU intensive list is FMCore (which is the Suitcase daemon) at the exact same time I get the spinning beach ball in Indesign (it can hog from 20% to 90% of the CPU for a few seconds). Can anyone else confirm?

Jeff Witchel, ACI
Community Expert
Community Expert
January 16, 2019

I use Suitcase and have never had problem with it slowing anything down.

As far as I know, the only time Suitcase should have major activity is when you open an InDesign file and the fonts are closed.

Hmm! Before you do anything, check out the following Suitcase Help link: Resolving problems You could have some corrupted fonts, duplicates or conflicts. These could be driving Suitcase crazy, literally.

Just a guess.

Jeff_Extensis
Participating Frequently
January 17, 2019

If you are still having issues with one of our Extensis products, please contact one of our Support Agents using the link below:

https://help.extensis.com/hc/en-us/requests/new