InDesign Share for Review links not working

[AFrack]

Anyone else having issue with InDesign review links not working today? I have sent out a few and reviewers are getting this message. Other programs seem to be working fine.

[heidsterrrr]

Yesterday pins weren't working and now today all links are broken ("Error 404: Asset not found") ... Any updates?

[NOcreationsBE]

Hi fellow designers, 

FYI: For those of you who are not aware of the alternative option to let clients review a document online: you can create a pdf of your document and use the 'Share a link to this file' option in Acrobat.

The UI is different, but offers almost the same review tools as the S4R function in InDesign. The biggest downside is that you can not update the online document after processing the feedback (as far as I know: please correct me if I am wrong!), so you will need to create a new one with a new link for every update. But it is better than nothing.

Good luck and keep your spirits up! 🤞😉

[MattheausG]

Thanks @NOcreationsBE, we have had to resort to this using this in this interim period. It is not ideal but is serving a purpose

[NOcreationsBE]

Yes, I had to do this also @MattheausG, good you knew about it. I did not mention it earlier, thinking the problem would be resolved in a few hours or at least 2 days, but it is not and seeing all the frustrated and rather panicked reactions, I thought it would be better to mention it, just in case some of us didn't know. ️😱

[defaultgjdy01bzfqzf]

I am having the same issue today with the same error, urgently need the comments from my collaborators back to meet a deadline. Very disappointed in this service so far, it's come with lots of bugs!

[dlane.miami]

I'm having this issue too.

Has it been resolved?

[NOcreationsBE]

@dlane.miami No, sadly enough, not yet. 😓

[Good Venture]

I’m experiencing exactly the same problem — key tools have vanished, and most Share-for-Review links no longer work.

Frankly, it’s unacceptable that this has been going on for over a week with no resolution. Are we to believe that Adobe still considers this a reliable professional design tool, or is the focus now solely on flashy AI features for new users while longtime professionals are left stranded?

  

[MattheausG]

here here @Good Venture 

[Good Venture]

We’re watching in real time the complete decline of this platform — features breaking, support lagging, and priorities shifting from professional reliability to hype. It’s frustrating to see a once-essential tool being sidelined in favor of short-term trends instead of supporting the designers who built its reputation.

[Laura31936331zwa6]

Someone call Quark—they may be able to build a suite of products before Adobe figures out how to fix this  😄

[Kate32008433n0t1]

🤣 😅

[leslie_5058]

Still having this issue. 

[MattheausG]

@Adobe engineers can this be esculated up to top priority please, I just dont't get a sense that this is being taken that seriously?

[Erik26100638c1xo]

having the same issue in illustrator

[Renee2623229025wf]

Is anyone having the issue with Share for Review links getting 404 page not founf errors today, Tuesday October 7th? It seems to be happening again in Indesign

[Good Venture]

Yes, I'm having the same issue today in InDesign

[Michele S Jennings]

Yes, but in weird ways. Collaborators in San Diego, CA and Pittsburgh, PA can open the links with no errors. However, collaborators in Houston, TX and Gulfport, MS cannot. We've all cleared cache and cookies. Those of us who still get the 404 have also restarted our computers. 4 of us are on Macs—2 can see it; 2 cannot. The one on Windows cannot.

[Brookes385149902rp5]

Hello, we are still experiencing issues with all of our current review links and receiving the Error 404 message. 

[Louisa28296206jmrz]

I was also having issues, just updated InDesign and the review link comments seems to be pulling through again in the in-app panel - might be worth a shot for others

[Michele S Jennings]

That hasn't worked for me or one of my colleagues. Restarting didn't work either.

[mamartin1]

Had a CC update when I walked in this morning. Fingers were crossed that the 404 error was fixed. Thats a BIG fat NOPE! Please fix. We are a publishing company and we use this daily for proofing.

[Rumina27290569eh3a]

I am still getting this error! So when was this fixed??

[ACS - Aviation Week]

WORKAROUND: 
1. Create your PDF of all pages from InDesign. 
2. Go to Google Drive. 
3. Click  +New in the upper left. 
4. Click File Upload and choose the file to upload. 
5. Doubleclick the file to view. Click the the 3 vertical dots and choose Open in new tab. Go to that tab.
6. In the upper right, click Share and paste the email addresses addresses. Be sure to set each user as Editor. 
7. Click Send. 

Features: 
- To leave a comment, you can doubleclick on text and a + icon pops up. Click on the icon and leave a comment. 
- OR, click the + icon in the top right, draw a box on the error and leave a comment. 
- You can update the same link, and comments will stay put. To do that... 
       - Update your InDesign file and re-export the PDF. 
       - Go back to your Google Drive and find the file on the Home screen of Google Drive. 
       - There, click the vertical 3 dots on that file --> File information --> Manage versions.
       - Click Upload new version and upload your updated PDF. 
       - Go back to the link, refresh and you see the new PDF! 
- On a comment, you can click the checkmark to resolve the comment. It disappears from view, but is not gone forever. Click the 3 vertical dots at the top and choose Show Inactive Comments to see anything that has been resolved. You can toggle that off/on. 

This is helping my team -- I hope it helps yours! 

[Michele S Jennings]

But, those comments don't come back into my InDesign document when they comment, do they? That was the advantage of SFR, they pop up in my InDesign document.