InDesign Share for Review links not working

[AFrack]

Anyone else having issue with InDesign review links not working today? I have sent out a few and reviewers are getting this message. Other programs seem to be working fine.

[caitlinjohns2022]

I have had the same issues today, it was working previously. This is detrimental for our business when we often have over 15 review links going out to different areas of the business per week. Please can this be fixed asap. 

[Laura_Gramss7717]

It's happening again! 

[VLA1]

We are still having issures. Tools in the review link are not showing up or mapping.

[Blissful_Zephyr3189]

My share link is heading to a 404 page again!

[defaulty280r0lop0hq]

This still hasn't been fixed.

[sergejs_3287]

Still doesn't work!!!!

Log out and log in doesn't help!

[Louise32609256ivwm]

Anyone still having this issue today? My links are still not working today.. stopped working yesterday. Help!

[Anubhav M]

Hello @Louise32609256ivwm,

Could you try clearing your browser cache and then reloading the link to see if it helps?

Note: Clearing your browser cache may remove saved settings and require re-login on some sites.

Looking forward to hearing from you.

Anubhav

[jordon_7903]

@Anubhav M the major issue today is the link tool bar not working in the share review, please see the thread above.

[ajsmith3]

It's almost like it has reverted back to an old version of the software with the only tool you can select being the pin

[Sarah Bundy24253010otvx]

@Anubhav M , you said in this thread (https://community.adobe.com/t5/indesign-discussions/text-can-no-longer-be-highlighted-in-share-for-r...) that you were checking with the product team on the issues. Has the product team said anything? I know I'm not the only one essentially dead in the water right now. When can we, the paying customers, expect a fix?

[Sarah Bundy24253010otvx]

@Anubhav M , you said in this thread (https://community.adobe.com/t5/indesign-discussions/text-can-no-longer-be-highlighted-in-share-for-r...) that you were checking with the product team on the issues. Have you heard anything from them? When can we expect a fix? 

[Louise32609256ivwm]

Thanks for responding Anubhav, 

I've cleared my browser cache however its giving me the same issue still. The problem is also on the side of my clients - they are not able to view the review links either. Is there a way to escalate this problem to have it solved? The client is getting understandably frustrated.

[Laura31936331zwa6]

YES! This is so ^#$*@#$^ frustrating!!! Except today links created prior to today are working—until they are updated after edits and new links aren't working either. Adobe, please pull it together! Can you just roll back to the version before this one because it is NOT ready for primetime. Listen to your customers! 

[Charlotte Lindstedt]

Has it started working for you again?

I've had Adobe help, and they've now completed my task - but it still doesn't work for me.

[rosemaryj83337451]

Hi,

This is still happening. I tried different browsers and devices and still no share. It was working an hour ago. I also created a new link and that didn't do the trick either.

Thanks.

[Vannica5CDE]

I am having the same issue with my link. It works for a week, then stops. We have been trying to implement it into our designing process but it doesn't work randomly. https://assets.adobe.com/id/urn:aaid:sc:US:49759696-2d70-4c82-ba07-4a0129c3dba6?view=published

[summitcreative]

I am having the same issue today. I've tried creating new review links but it pulls up the same error message. I still get the error message when in an incognito browser as well. I just used this same link this morning and it worked just fine. 

[jordon_7903]

Clearing cache and incognito is not working; the links were up an hour ago, and now everything is a 404. Please provide an update. 

[jpoz5d]

The problem was resolved on Oct. 3, but it is back to the same problem this morning. Error 404

[bryce_4149]

This has been an issue for us. No review links work.

[Adrial79]

I'm getting the same error message across all of my review links all of the sudden. They were working just fine even an hour ago.

[erin_3279]

This issue just popped up for my whole team today, and we're unable to access any InDesign review links.

[PierceWmson]

I am having this issue today as of 2:40pm EST

[mamartin1]

We are still having the 404 Error. This has not been resolved. Please fix!