InDesign v. 20.1 Trouble selecting objects. Super slow.

[Lane26467051ux60]

Recently updated to InDesign 20.1. When I click on any box or shape, text or picture it takes 10-15 seconds before it shows that it is selected. Sometimes I can move/edit the box although it doesn't have the blue lines indicating it is selected. Other times, I can not. Selecting multiple items often crashes InDesign. Today I selected to text boxes and a picture. Crash. As a result to the time killing aspect of the update, I have had no choice but to revert to InDesign 2024. (19.5.2), which you might imagine, is also an inconvenience. 

I am running Sonoma 14.4.1 on M1, 2021 iMac with 16 Gb Ram. 

[Frans v.d. Geest]

Yep, exactly the same here with, first with  20(.01), and the promise it would be fixed in 20.1... Here I see it when connected to a second display and GPU rendering (Mac) is greyed out: the same delay but you can drag, as if it is simply not showing it is selected...

[Robert at ID-Tasker]

@Lane26467051ux60

There is Sonoma 14.7.3

[Abhishek Rao]

Hi everyone, 

Thanks, Frans, for your input on this. Your insights help clarify the potential cause. We've noticed multiple reports of this issue. @Lane26467051ux60, could you please check if you have any desktop management apps like Magnet, Rectangle, BetterSnap Tool, BenQ Display Pilot, etc., installed on your system? These apps can interfere with the selection process in InDesign and Illustrator, causing them to malfunction. Please try uninstalling or disabling these apps and then test the issue again.

Additionally, try disconnecting your system from the Internet and see if the problem persists.

If these steps don't resolve the issue, please provide us with a sample file and a screen recording demonstrating the problem. Also, let us know where the affected file is located (local drive, external drive, remote network location, or cloud).

Regarding the crash you mentioned, please submit the crash report and share the email address used to submit the crash with me via DM on the Community. Reference: https://adobe.ly/4hGXmdT

Looking forward to your response.

^

Abhishek 

[Frans v.d. Geest]

Give it up Abhishek, you know I don't have the tools you mentioned. You are not helping again...

[Lane26467051ux60]

I do not have any of the aps you mentioned, or any desktop management aps. 

[Abhishek Rao]

Hi @Lane26467051ux60, 

In addition to what Mike has suggested, please share a screen recording of what it looks like at your end so that I can try reproducing it here. Moreover, please try testing the issue in safe mode to isolate the issue. 

Will wait to hear your update. 

^

Abhishek

[Angel-Grafik]

I can confirm the behavior with BenQ Display Pilot running. Closed it and problem solved.

(slow response when selecting boxes, boxes moved like if I had impaired hands problems, non responsiveness of fonts selection list)
Also noticed that Indesign is particularly sensitive to clipboard managers, and too many or poorly made fonts...

(Apple Mac Mini M4 Pro 64Gb Ram / MacOS Sequoia 15.3 / screen: BenQ PD3225U <– advice: made an error, don't buy!)

[Mike Witherell]

Lane,

In case it helps, here is a roundup of most all troubleshooting possibilities that this forum is currently aware of.

[Will Price]

Googled the same problem, ended up here. It takes 3-4 seconds to select basic objects with an Apple Silicon Max chip.

Rendering your flagship product useless. What in the actual Adobe.

[leo.r]

Googled the same problem, ended up here. It takes 3-4 seconds to select basic objects with an Apple Silicon Max chip.

By @Will Price

Did you update to InDesign 20.1?

[Will Price]

I've noticed something. Objects don't appear selected until you move your cursor away from the object. It might be a new preference to hide bounding box. It's very annoying.

 

[leo.r]

I've noticed something. Objects don't appear selected until you move your cursor away from the object. It might be a new preference to hide bounding box.

By @Will Price

It appears to be a bug introduced in 20.1. I know that another user (or a few of them) reported exactly the same issue just recently. Try to roll back to InDesign 20.0.1 (you can do so from the Creative Cloud app, find InDesign then select Other Versions menu). Although earlier versions have their own sets of issues. In this case, downgrading to InDesign 2024 might be even better option for the time being (provided your workflow permits that.)

[Will Price]

Ah, OK. At least I know it's not me. Thanks for the reply Leo.

[Dave Creamer of IDEAS]

I am not seeing that behavior on my Mac (or Windows). 

MacBook Air

2023 M1

24 GB

OS: Sequoia 15.3

InDesign 20.1

[leo.r]

I am not seeing that behavior on my Mac (or Windows). 

By @Dave Creamer of IDEAS

Yes, I also can't reproduce this issue (just like I've never seen some 98% of other unusual issues reported by other users in the last couple of years). I guess the majority of users also don't experience these problems. Which, I think, is exactly what makes it hard to reproduce and fix on Adobe's side.

[Dave Creamer of IDEAS]

Indeed. One of my first suspicions is the GPU driver. The OS update only updates it to the last version the OS company (Apple or Microsoft) deemed "safe" so they don't have to deal with support calls. Often the GPU company has newer drivers available that have not been tested by the OS companies. 

[Mike Witherell]

I watched the example video and compared it to my installs and I am not seeing this behavior. Therefore, it is not a change in the way InDesign normally behaves. The problem must be something else.

I will say again: I wish we had a way to have folks with these problems list all the other installed programs and browser plug-ins. I think a pattern would emerge showing the source of these odd problems.