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InDesign V.20 Issues: Trouble Selecting Items and Pasting Content

Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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I can't:

select multiple items with my cursor - I have to selet each individually 
select text certain text
copy and paste things (they paste on random other pages).

 

Any ideas? It's pretty disastrous for my current project.

 

It's become unusable, I'm considering ways to export the whole thing. Shame as I'd just set up a document and the update to Hide Pages is actually a great help. If only the rest worked. 

 

 

<Title renamed by MOD>

 

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Adobe Employee ,
Oct 18, 2024 Oct 18, 2024

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Hi @ChristianGSp,

 

I'm sorry to hear about the issues you're experiencing after the update to InDesign V.20. To better assist you, could you please share the version of your operating system? 

I recommend trying to reset your preferences, as this can often resolve unexpected behavior in InDesign. You can find the steps to do this in the following link: [Resetting Preferences](https://adobe.ly/4f6QB3E).

 

Additionally, if you could provide a screen recording demonstrating the issues, it would help us understand the problem more clearly.

Thank you for your patience, and I look forward to helping you resolve this!

 

Best,  
Abhishek

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Community Beginner ,
Oct 19, 2024 Oct 19, 2024

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Hi @Abhishek Rao , that's for your reply. It started when Indesign updated itself to 20.0. I'm on OS 14.6.1 on an M1 Macbook Pro. I'll reset preferences again asap and if need be do a Loom. It may just be this file that I was working on half way through the upgrade. I mainly wanted to know if it was happening to others. 

 

Thank,

Christian

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Community Expert ,
Oct 19, 2024 Oct 19, 2024

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quote

It may just be this file that I was working on half way through the upgrade.


By @ChristianGSp


Updating in mid-project is seldom a good idea. but what's done is done. Try an export to .idml if the problem is just this file.

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Community Expert ,
Oct 18, 2024 Oct 18, 2024

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InDesign has NEVER allowed you to multiple-select characters or words. It's just not possible.

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Community Beginner ,
Oct 19, 2024 Oct 19, 2024

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I NEVER said I wanted to

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Community Expert ,
Oct 19, 2024 Oct 19, 2024

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If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

-----------

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

-----

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Community Beginner ,
Dec 10, 2024 Dec 10, 2024

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I tried to Export the file to IDML and resave it. Works perfect. It seems the problem appears in the file when changing betweeen versions. Thanks! 

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New Here ,
Nov 13, 2024 Nov 13, 2024

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I have had this EXACT problem since downloading the latest version! Any help would be appreciated! 

I have resorted to creating a new page at the end of the document then draggin it up in place, not ideal! 

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Community Expert ,
Nov 13, 2024 Nov 13, 2024

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Did you try any of the suggested solutions? 

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New Here ,
Nov 13, 2024 Nov 13, 2024

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Hey, Yes I did unfortunatley they didn't work

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Community Expert ,
Nov 13, 2024 Nov 13, 2024

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Here is a series of steps to try troubleshooting:

https://www.ideastraining.com/TutorialsAndTips/TroubeshootInDesign.html

 

However, I would save the file as IDML and reinstall InDesign 19.X. Don't use a new "dot-O" version of software until at least 3-6 months after it has been released. Also, turn off the auto update preferences in the Creative Cloud app, although you can keep multiple versions of the programs on your computer if you want.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)

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