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Participant
May 3, 2025
Question

Indesign Version 20.2 freezes when writing an idml.

  • May 3, 2025
  • 2 replies
  • 469 views

 I am using a MacBook Pro 2024. The problem also shows on an older MacBook with an earlier version of InDesign. It happens with various documents, renaming the docs does not help.

I would be grateful for any advice.

2 replies

Robert at ID-Tasker
Legend
May 3, 2025

@kater1204

 

Are you running Package - or Export -> IDML?

 

There is one more way to fix INDD document - beside IDMLing:

- create new document - best if it will be at least the same page size - then move all pages from the old document to the new one - to the beginning - delete, last empty page - save with a new name. 

 

But this won't copy unused stuff - styles, colors, etc. 

 

kater1204Author
Participant
May 5, 2025

Hi Robert,

InDesign freezes at 60% of the process both when I export to idml or when running package.
Best regards
Robert at ID-Tasker
Legend
May 5, 2025
quote

… and I have 24 GB RAM


By @kater1204

 

24GB should be enough... 

 

Yes, my nickname is correct - when you click it - you'll be able to send me a private message. 

 

But, unfortunately, you won't be able to attach your file directly - you'll have to upload it somewhere first and then send me link. 

 


@kater1204 

 

Problem solved 🙂

 

I've used the same technique as described here:

https://id-tasker.com/docs/tutorials/general/finding-whats-wrong-with-failing-epub-export/

 

But, in your case, after splitting your file into separate, single page files - I was then able to export IDML from each page successfully...

 

 

Although, your file was behaving strangely at first - it wasn't refreshing previews of pages, crashed a few times.

 

Knowing that IDML export from each page works - those were completely new documents - I've done as I've done here:

 

https://community.adobe.com/t5/indesign-discussions/error-when-exporting-indd-to-pdf/m-p/15283647#M621836

 

And I was able to export IDML from the new file successfully:

 

 

Peru Bob
Community Expert
Community Expert
May 3, 2025

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the InDesign forum so that proper help can be offered.
Scroll down here to see a list of the forums:
https://community.adobe.com/