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InDesign won't export INDD as JPG

Community Beginner ,
Aug 28, 2016 Aug 28, 2016

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Hi everyone,

I'm used to Photoshop but quite new at working with InDesign. I recently placed a PSD file in a brand new InDesign document and layered some more text on it with InDesign. I'm trying to export this whole thing now from InDesign as a JPG image and it just won't let me. I click on export in the file menu, I select all the options and when I finally click on the export button, nothing happens. The export window closes as if the job was done but I have no exported file on my drive.

I tried the export function with another INDD document I had lying around (with no placed PSD in it) and it worked, so I think this is specific to this document.

Any idea what's going on? Is this something really basic I'm just not seeing?

Thanks!

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correct answers 1 Correct answer

Community Expert , Mar 02, 2017 Mar 02, 2017

Hi Amanda and kwyjibo,

just tested that and can confirm the bug.

InDesign CC 2017 12.0.0.81 on Mac OSX 10.10.5.

Export to JPEG and PNG will not work if a slash is part of the file name.
It's simple as that: The background process to export never runs.

All other export formats like PDF, SWF etc.pp. will allow a slash in an export file name.

But do not make that a habit using a slash as part of a file name.

FWIW: backslash will work. Also not recommended.

I think, that InDesign should alert the user, that

...

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Community Expert ,
Mar 29, 2017 Mar 29, 2017

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Some things to add here:

1. I reported this issue as a bug.

2. Tested again and found that the problem only occurs, if you export whole pages to PNG or JPEG.


I cannot see the bug when I want to save a selection to PNG or JPEG.

With selected items a forward slash in the exported file name of the image will create a file on the disk.
Tested with CS6, CC, CC 2014.2, CC 2015.4.1 and CC 2017 12.0.0.81 on OSX 10.10.5. Same behavior for all the mentioned versions of InDesign.

Regards,
Uwe

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Explorer ,
Mar 27, 2017 Mar 27, 2017

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That's the answer! No forward slash. I am so old school, I avoid spaces and any special characters in file names, but just when i created this file yesterday, I used the forward slash for the date. I felt like I was twenty years younger. Indesign doesn't mind forward slashes, even when you export to pdf. But NOT when you export to JPEG. NO FORWARD SLASHES IN FILE NAMES IF YOU WANT TO EXPORT AN INDESIGN FILE TO JPEG. Just sayin'.

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Community Beginner ,
May 02, 2017 May 02, 2017

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OMG! I can't believe it. That's been driving me crazy too! Tried everything else... it was a bloody SLASH. Thanks everyone. I definitely agree that there should have been a warning dialogue.

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Community Expert ,
May 03, 2017 May 03, 2017

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Best practize is always to use only a-z A-Z 0-1 - _

Never use space or any extended character. It could always cause probblems, specially when you want to work accross different OS, export HTML or EPUBs. Somewhere you will end up in trouble.

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New Here ,
Feb 26, 2018 Feb 26, 2018

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This was helpful. I had a forward slash too and this solved the problem. I wouldn't have even realized that would be it. The pdf didn't have a problem creating a file but png and jpg would go through the motion of exporting but nothing would be in my folder. THANKS!

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New Here ,
May 03, 2017 May 03, 2017

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Not too sure if this has been answered way down the forum but i had the same issue, checked most of the usual things mentioned on here but then realised the name i was exporting files as had a / in. I think for example if you are doing 4 different page slides and exporting filename 1/4.jpg it will not let you do this, try using just a space or filename 1_of_4.jpg and i just might do the trick.

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New Here ,
Aug 01, 2017 Aug 01, 2017

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Hi,

I had the same issue, and there was a special character that I deleted that allowed me to export successfully.

Hope this helps!

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