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Index entry missing after Word import

New Here ,
Sep 16, 2021 Sep 16, 2021

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Hi guys!

I have a question about a bug in Indesigns Word-import, which seems to exists since CS6. There's a couple of old threads about this topic, but no answer has been found yet.

https://community.adobe.com/t5/indesign-discussions/index-entry-missing-when-importing-word-file-in-...

https://community.adobe.com/t5/indesign-discussions/index-entry-missing-when-word-file-is-imported-i...

 

When I import a Word file which contains Index entries AND anchored Text frames, it seems like InDesign ignores all Index entries until the last Text frame. Only the last couple of Index entries are imported.

I made a small demo-file to show the phenomenon. The demo file contains 7 index entries and 2 anchored text frames. But only the last 3 index entries are imported successful, the remaining ones are being ignored during import.

But as soon as I remove the anchored text frames in Word, every index entry gets imported to InDesign.

 

So far, I've tried:

- converting docx to doc

- converting docx to rtf

- importing with CS6, CC2016, CC2017 (tried both Windows + Mac versions)

- cleaning the docx with words internal "clean document" function

 

Does anyone know about this problem and knows a workaround?

Any help is appreciated, thanks in advance,

Tobi

TOPICS
Bug , Import and export

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Community Expert ,
Sep 16, 2021 Sep 16, 2021

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Hi Tobi,

I can confirm the bug with InDesign 2021 v.16.4.0.55 on Windows 10.

Imported your docx file and inspected the Index panel. Index entries 1-4 are missing

Saved the docx without the anchored frames and imported: All index entries 1-7 are there.

 

Best write a bug report at Adobe InDesign UserVoice.

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

 

Come back and post the URL to your report so everyone reading the thread here can vote for fixing the bug.

This issue needs a campaign!

 

Regards,
Uwe Laubender

( ACP )

 

 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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Hi Uwe!

Thank you for your reply, this bug has already been reported, but no answer yet:

 

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38549830-index-entries-...

 

Whoever else has this problem, please vote here!

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Community Expert ,
Sep 16, 2021 Sep 16, 2021

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Just commented and voted at InDesign UserVoice.

Thanks for the link!

 

Regards,
Uwe Laubender

( ACP )

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