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Issue importing Google Docs using DocsFlow

Community Beginner ,
Aug 26, 2021 Aug 26, 2021
When I import, InDesign shows the first line only. I have to delete the return to make the next line show, and then delete the return again, to make the next line show and so on. This started after I updated Suitcase. Could the Suitcase update have caused this issue? Would deleting InDesign preferences  or refreshing the preferences work?
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Import and export
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correct answers 1 Correct answer

Community Beginner , Aug 26, 2021 Aug 26, 2021

Hi Bob,

Thank you for immediate response. I appreciate it. I also reached out to the EM Software support earlier and they told me that there's a bug in the importer. They fixed the plug-in and sent me a link to the update. Docs Flow is working now. Thanks again.

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Community Expert ,
Aug 26, 2021 Aug 26, 2021
Sounds like a no break character is getting inserted somewhere.
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Community Beginner ,
Aug 26, 2021 Aug 26, 2021

Thanks for your quick reply. However, do you know how to resolve it?

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Community Beginner ,
Aug 26, 2021 Aug 26, 2021

Hi Bob,

Thank you for immediate response. I appreciate it. I also reached out to the EM Software support earlier and they told me that there's a bug in the importer. They fixed the plug-in and sent me a link to the update. Docs Flow is working now. Thanks again.

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Community Expert ,
Aug 27, 2021 Aug 27, 2021
Glad to hear it. And yeah, the folks at Em Software are terrific.
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New Here ,
Sep 21, 2022 Sep 21, 2022

Hi! I apologize for writing on an old topic; I have a similar problem. I am preparing a resume and a cover letter for the company where I want to work.

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

If you're trying to get from Google Docs to ID, try saving the document locally, using DOCX format, and placing it in ID (not cut-and-paste).

 

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Adobe Employee ,
Sep 26, 2022 Sep 26, 2022
LATEST

Hi @Fozycrozy ,

 

Sorry to hear about the trouble. Could you please share a screenshot of the error along with the version of InDesign & the Operating System?

 

Regards

Rishabh

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