Issue importing Google Docs using DocsFlow

[defaultzyz99fv4l764]

When I import, InDesign shows the first line only. I have to delete the return to make the next line show, and then delete the return again, to make the next line show and so on. This started after I updated Suitcase. Could the Suitcase update have caused this issue? Would deleting InDesign preferences  or refreshing the preferences work?

[BobLevine]

Sounds like a no break character is getting inserted somewhere.

[defaultzyz99fv4l764]

Thanks for your quick reply. However, do you know how to resolve it?

[defaultzyz99fv4l764 · Accepted solution]

Hi Bob,

Thank you for immediate response. I appreciate it. I also reached out to the EM Software support earlier and they told me that there's a bug in the importer. They fixed the plug-in and sent me a link to the update. Docs Flow is working now. Thanks again.

[BobLevine]

Glad to hear it. And yeah, the folks at Em Software are terrific.

[Fozycrozy]

Hi! I apologize for writing on an old topic; I have a similar problem. I am preparing a resume and a cover letter for the company where I want to work.

[James Gifford—NitroPress]

If you're trying to get from Google Docs to ID, try saving the document locally, using DOCX format, and placing it in ID (not cut-and-paste).

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[Rishabh_Tiwari]

Hi @Fozycrozy ,

Sorry to hear about the trouble. Could you please share a screenshot of the error along with the version of InDesign & the Operating System?

Regards

Rishabh