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Jpgs with white backgrounds are coming into my file with parts transparent

New Here ,
Sep 03, 2024 Sep 03, 2024

Having a weird issue currently when I bring a jpg image into my file it is randomly removing parts of the file as per the screen shot.  I can't really explain what happens,   If I cut the background out and import as a png it seems fine, but I don't have time to remove backgrounds on every sing image I am creating a large catalogue.

 I have tried importing into a completely blank file and it still happens. when I open in photoshop it is a complete image.

Have also tried closing indesign and restarting computer. have a decent computer with 64gb ram, 2tb nvme drive which has 1.44 tb free and a asus rtx 4070 121gb graphics card so system should be more than adequate.

 

Any help would be appreciated.

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correct answers 1 Correct answer

Community Expert , Sep 03, 2024 Sep 03, 2024

@trace1301t

 

Do you have Detect Edges selected in the Clipping Path options?

 

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Community Expert ,
Sep 03, 2024 Sep 03, 2024

Mac? Turn off GPU Performance in your InDesign prefs.

 

If that's not it we need full InDesign and O/S versions. Posting one of the troublesome JPGs would help, too.

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Community Expert ,
Sep 03, 2024 Sep 03, 2024

I have seen that you still use EPS, avoid it in modern times. I would also avoid PGN files, In both cases I would use PDF/X-4.

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New Here ,
Sep 03, 2024 Sep 03, 2024

Could I ask why to not use PNG as it would be a big task to convert all to PDF/X-4 I have a minmum of 8 images per page in a 200 page catalogue so it would be good to know what the reason is going forward. Thank you in advance.

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Community Expert ,
Sep 03, 2024 Sep 03, 2024

PNG does not support color management and has only a limitted concept of transparency.

Where do the files come from?

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New Here ,
Sep 04, 2024 Sep 04, 2024
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Ah ok thanks for that. I will be sure to remember that in the future.

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Community Expert ,
Sep 03, 2024 Sep 03, 2024

@trace1301t

 

Do you have Detect Edges selected in the Clipping Path options?

 

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New Here ,
Sep 03, 2024 Sep 03, 2024

No but it had Photoshop path selected and when I set to none this worked perfectly Thank you for your help.

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Community Expert ,
Sep 03, 2024 Sep 03, 2024
quote

No but it had Photoshop path selected and when I set to none this worked perfectly Thank you for your help.


By @trace1301t

 

So it "applied" some random path?

 

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New Here ,
Sep 03, 2024 Sep 03, 2024

Yes looks like it, was doing it on various images and all had different random paths, was a real head scratcher... so thanks so much for your help.

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Community Expert ,
Sep 03, 2024 Sep 03, 2024
quote

Yes looks like it, was doing it on various images and all had different random paths, was a real head scratcher... so thanks so much for your help.


By @trace1301t

 

You are welcome, please also check this video: 

https://youtu.be/zgNn8N5OI3I?si=yewKtWhofVerlmPM 

 

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