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Participating Frequently
January 30, 2019
質問

Landing page form doesn't work when accessed by Publish Online link

  • January 30, 2019
  • 返信数 2.
  • 424 ビュー

But, the form does work when accessed by ePub and PDF.

I suspect this issue is with the landing page, which my client had another contractor create, and the page is unsecure, FWIW.

But, it just seems odd, that the form works (accepts and sends user info) coming from ePub and PDF, but does not when coming from the Publish Online link.

Any ideas?

I've included links to the PDF and the Publish Online file. The link to the landing page/form in question is on the last page (page 8), click the blue button "Try it out" to get to the landing page with form, then enter info and click submit.

Many thanks

Publish online link:

https://indd.adobe.com/view/9775d50f-917c-477f-9e57-d8e09e43998b

PDF link:
https://www.dropbox.com/s/1m7rv7ijcpzq3r7/GE_MVIQ_Interactive.pdf?dl=0

このトピックへの返信は締め切られました。

返信数 2

BobLevine
Community Expert
Community Expert
January 30, 2019

Okay, I see what you're talking about now. The form is on an external site.

Have you checked all browsers to eliminate a browser issue?

Fvillari作成者
Participating Frequently
January 30, 2019

Hi Bob, it works with Safari, but does not work with Chrome and Firefox, unless I right click the "Try it out" button to open in a new tab or window, which is even more baffling to me.
Thanks

BobLevine
Community Expert
Community Expert
January 30, 2019

I seem to remember this being reported in the past. It’s a browser issue and I’m not sure what can be done about it except put a note on the document.

BobLevine
Community Expert
Community Expert
January 30, 2019

Forms are not supported in Publish Online.