Printing blank pages

[Mesa316]

  When printing from one particular document I am only having blank pages come through the printer, I have tried three different pages with the same result. 

  Meanwhile, I can print properly from other documents. 

  Any thoughts?

[Peter Spier]

What do you get if you export to PDF?

[Bill Silbert]

Double-click on all layers in the document's Layers Panel and make sure that "Print Layer" is checked in all cases. You will have to do this page by page.

Also, just in case your content has been set to "non-printing" in the Attributes Panel, make sure that the option to "Print Non-printing Objects" is checked in the Print dialog window.

[Mesa316]

Print layer appears to be checked for everything.
However, if I create a pdf it gets weird. INDD says it is created and if
I try to re-save it the app wants to know if I want to replace the old file.
However again, if I try to open it in Adobe Acrobat or Reader "No match."
Microsoft Explorer doesn't show it, but the "Recent files" shows it just
fine.
I even re-booted and saved it to a different location in case it was in a
bad sector, or something. No luck.
This is crazy.

--
[PII removed by moderator]

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[Bill Silbert]

Are you having the same problem with any other documents? If it is just this document then try exporting the file as an IDML file (File>Export>InDesign Markup (IDML)) and then opening the IDML in your version of InDesign. Then save the document as a regular InDesign file. This process can remove some corruption from a file. Hopefully, that will fix the issue.

[Mesa316]

No luck.
It appears to be just this file, I have printed successfully from others.
When I open the IDML file and then re-save it, I still get the blank
pages.
Just like with the PDF, the IDML version does not show up in File
Explorer, or INDD itself, but does in Recent Files which is how I opened it.

--
Wayne Block
Coordinator of Athletic Marketing and Public Relations
Mesa Community College
Maricopa County Community College District
1833 West Southern Avenue, Mesa AZ 85202
wayne.block@mesacc.edu
https://www.m <>esatbirdsports.com
(M) - 757-288-1484


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[Geоrge]

>> However, if I create a pdf it gets weird

What do you mean?

Just my IMHO here - never print anything from InDesign, print from it contains many bugs, that behaviour stores by decades of years. Do PDF and print this PDF.

Print from ID is helpful just for check some text by old aunt-corrector.

[Mike Witherell]

Did you reboot the printer?

[Mesa316]

No, I haven't, but it is printing other things just fine.

--
Wayne Block
Coordinator of Athletic Marketing and Public Relations
Mesa Community College
Maricopa County Community College District
1833 West Southern Avenue, Mesa AZ 85202
wayne.block@mesacc.edu
https://www.m <>esatbirdsports.com
(M) - 757-288-1484


*MCCCD Statement of Non-Discrimination*
<>

[Peter Spier]

Two things to try since it seems to be isolated to one file:

First, try an export to .idml. Open thast and save as a new .indd file. DO NOT Overwrite the existing file.

Second, if that is not successfull, select all the pages in the Pages in the Pages Panel, then, from the panel flyout menu select Move pages and move them to a new blank document (remove the extra blank page from the new file after moving). Save as a new .indd file. Again, don't overwrite the old file.

[Geоrge]

Give us package of this few pages through some dropbox or yadisk. May be some of us will check this file. 

[schultzeworks4]

I'm getting the same problem now!

I have even started a new ID file, drew a square, and printed that.

Nothing by blank pages from ID.

I can export to PDF, and then Acrobat will print it just fine.

The printer (HP Color Laser 4201) will print from all other apps.

Any new suggestions?

[James Gifford—NitroPress]

The key issue from the older thread seems to be this: content on a document layer that is not then enabled for printing.

I'd check the Print menu to make sure Options | Print Layers is set to "Visible and Printable Layers" if not "All Layers," and that all layers are toggled Visible in the Layers pane. Since I assume you have only one layer, check its Options in the Layer list to make sure "Print Layer" is checked.

[schultzeworks4]

I have tried every setting mentioned in this thread, including every variation of 'print all layers / visiable layers / non-visible layers'. Every layer is enabled for printing.

I've also started new files to make sure it wasn't an asset corruption or missing link. Each new file has a siingle square or circle. Nothing prints! The printer is conected to the networks annd prints everything else very well.

I've spent two hours with Adobe Tech Support on phone call with remote access. Every app and the whole Creative Cloud was un-installed. They even ran some 'cleaner utilities' and re-booted a few times. Nothing worked. 

At Adobe's request., I then contacted HP support to see if they had any advice. HP said 'the printer works with all other apps and files. It's an Adobe In Design issue...' 

THIS IS A BUG.

I have another appointment with Adobe Tech Support today.

[James Gifford—NitroPress]

No question it's a bug, at this point. For whatever reason, ID does not like that printer driver.

Have you updated the driver to whatever HP's latest offering is?

Have you tried an alternate driver — HP in particular often has several levels of printer driver, from "generic/universal" ones that work with a wide spectum of printers and systems that might otherwise not support the more specific ones, to alternate-market ones and sometimes separate ones for PCL and PS. Try all you can find to see if one gets around this glitch. (If nothing else, it will be  clue to where the problem lies.)

[Bruce3760392639ie]

Hi, I am having the same issue , same printer 4201dn Windows 10

Printing blanks with InDesign. Tried things sugested NO luck

  Did you get a fix for this ?

cheers Denis

[schultzeworks4]

NO resolution for me yet. I've had two calls now with Adobe Support (about 4 hours!) and no soluiton in sight. My third call is today.

I did check with HP Support and they said 'the HP 4201 printer works with everything EXCEPT ID. The problem is with ID. Case closed.'

In the meantime, I am printing to PDF, then Acrobat will print that PDF doc just fine. Again ... it seems to be ID.

[James Gifford—NitroPress]

Even with considerable experience on both ends of this, I can't imagine what the glitch is. 😛

[Srishti Bali]

Hi schultzeworks4

I'm hopeful that this issue has been resolved by now. However, if it's still occurring, could you please confirm if the problem is specific to a particular file as mentioned in the original post? If it is, we would appreciate it if you could share the file with us. You can upload it to Creative Cloud or a similar service like Dropbox and share the link here. If your file contains confidential data, you can share it via direct message. Thank you for your understanding and cooperation. 

Regards,

Srishti

[elaine_6600]

I'm having the same probem on my HP and just set the printer driver to "HP Smart" and it printed

[schultzeworks4]

Fro printing directly with ID, I gave up a while ago -- but I'll try again today. There has been several new ID updates and possibly one HP printer update.

[schultzeworks4 · Accepted solution]

@elaine_6600

@Srishti Bali 

@James Gifford—NitroPress 

@Bruce3760392639ie 

UPDATE : InDesign now works to print to an HP Color Laser 4201.

Thanks for tagging me so that I saw the latest posting and could verify.

So ... who knows why it is now working, but there have been multiple ID udpates since I last tried. 

To be clear, this was probably an Adobe bug all along. I changed NO SETTINGS and successfully printed three different ID docs. No more blanks or using PDFs.