Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Problem with swatch pallette

Participant ,
Nov 22, 2024 Nov 22, 2024

I've lost the ability to select colors in the swatch pallette. Is anyone else have the same problem? 

TOPICS
Bug
6.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 23, 2024 Nov 23, 2024

I wonder if anyone who's having this issue is using Magnet? It looks like it can be responsible for this issue, too.

 

https://community.adobe.com/t5/indesign-discussions/changement-ou-e%C3%A9lection-de-couleur-ou-de-style-impossible/td-p/14998578#:~:text=Aussi%20bizarre%20que%20%C3%A7a

Translate
Community Beginner ,
Nov 25, 2024 Nov 25, 2024

I have also just sent Magnet a note.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2024 Nov 23, 2024

I have Magnet installed, so I went and looked inside App Store, and apparently it was updated yesterday... which is when the issue started for me. Didn't realize I had auto updates turned on (maybe that changed when I updated to macOS 15?). Anyway, long story short, after disabling Magnet and restarting, the issue is gone. Thanks to @leo.r for bringing attention to it. @franks65267173 Hopefully this works for you, too. Cheers!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 23, 2024 Nov 23, 2024

I use Magnet as well. Just disabled it and InDesign works fine now. Phew. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2024 Nov 23, 2024

Yep, this solved it for me as well.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 23, 2024 Nov 23, 2024

Thanks a lot leo.r!

 

Your advice to quit Magnet worked for me and for my daughter as well. And yes, I think it was yesterday throughout the day when I updated the app (Magnet) in App Store.

 

My configuration (to help Adobe track the culprit):

Mac Studio with M2, MacBook Air with M2, my daughter’s MacBook Air with M1. We both run macOS 14 Sonoma and ran Magnet. Prior quitting the Magnet app I coudn’t use any color swatches InDesign except those in CC Library. The same when I tried to assing any style to text by clicking its name with cursor (the only way I was able to assign a style to text was via keyboard shortcut).

 

I wrote to the developer of Magnet. https://magnet.crowdcafe.com/contact.html Please, do the same if you believe the problem is on their side. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 23, 2024 Nov 23, 2024
quote

Thanks a lot leo.r!

 

My configuration (to help Adobe track the culprit):

I wrote to the developer of Magnet. https://magnet.crowdcafe.com/contact.html Please, do the same if you believe the problem is on their side. 


By @Ivan Berka

 

Good to know it helped!

 

The culprit is definitely Magnet, and the problem is on their side. In this case, there's nothing Adobe should change in InDesign.

 

I also sent Magnet support a brief note that they should exclude InDesign from the list of affected apps by default. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 23, 2024 Nov 23, 2024

Thanks for help. I hope they’ll fix it soon. By the way, the never replied to any of my requests I sent them throughout the years. But their software works like a charm. Well, mostly.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 24, 2024 Nov 24, 2024

Ok I got a reply from Magnet.

 

They are aware of the InDesign-related issues in their latest update and are doing their best to submit a fix to the App Store as soon as possible.

 

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 23, 2024 Nov 23, 2024

Yes. I use Magnet too! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2024 Nov 23, 2024

You can get around this issue without fully disabling Magnet. Open the Magnet preferences and disable "Show green button menu". 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 23, 2024 Nov 23, 2024

Wow, good news! Though it adds up one more “if-thens” to the burden of using these two, but at least, we can use them along. Thanks man! I do agree it works.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2024 Nov 23, 2024

I am having the same issue, and it's actually occurring throughout the app. It seems that clicking items/objects/etc is being misinterepted as an attempt to move that item. It is happening for type styles, colors, clicking objects on the actual artboard, trying to thread text boxes, and many more. InDesign is completely unuseable for me currently. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2024 Nov 23, 2024

If you have the app Magnet installed, disabling it seems to resolve the issue. Only two comfirmations so far, but seems to be the culprit.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 23, 2024 Nov 23, 2024

At least four users have had the problem go away after disabling Magnet. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2024 Nov 24, 2024

Also confirmed for me. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 24, 2024 Nov 24, 2024

It worked for me too

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 24, 2024 Nov 24, 2024

Works here.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 25, 2024 Nov 25, 2024

Removing Magnet worked for me as well. Thanks everyone!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 25, 2024 Nov 25, 2024

I finally figured out it was Magnet (2 days of pulling hair) and completely removed the app (and its support filews). Too risky to use going forward, so I will stick to Sequoia's built-in window resizing/move features. I submitted information to Magnet's developers.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines