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franks65267173
franks65267173
Known Participant
November 22, 2024
Answered

Problem with swatch pallette

I've lost the ability to select colors in the swatch pallette. Is anyone else have the same problem? 

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    leo.r
    leo.rCorrect answer
    Community Expert
    November 23, 2024

    I wonder if anyone who's having this issue is using Magnet? It looks like it can be responsible for this issue, too.

     

    https://community.adobe.com/t5/indesign-discussions/changement-ou-e%C3%A9lection-de-couleur-ou-de-style-impossible/td-p/14998578#:~:text=Aussi%20bizarre%20que%20%C3%A7a

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    93 replies

    jasond36754391
    Participant
    November 23, 2024

    I am having the same issue, and it's actually occurring throughout the app. It seems that clicking items/objects/etc is being misinterepted as an attempt to move that item. It is happening for type styles, colors, clicking objects on the actual artboard, trying to thread text boxes, and many more. InDesign is completely unuseable for me currently. 

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      Admirable_Spirit1987
      Participating Frequently
      November 23, 2024

      If you have the app Magnet installed, disabling it seems to resolve the issue. Only two comfirmations so far, but seems to be the culprit.

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        Dave Creamer of IDEAS
        Community Expert
        Dave Creamer of IDEASCommunity Expert
        Community Expert
        November 23, 2024

        At least four users have had the problem go away after disabling Magnet. 

         

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        David Creamer: Community Expert (ACI and ACE 1995-2023)
        leo.r
        Community Expert
        leo.rCommunity ExpertCorrect answer
        Community Expert
        November 23, 2024

        I wonder if anyone who's having this issue is using Magnet? It looks like it can be responsible for this issue, too.

         

        https://community.adobe.com/t5/indesign-discussions/changement-ou-e%C3%A9lection-de-couleur-ou-de-style-impossible/td-p/14998578#:~:text=Aussi%20bizarre%20que%20%C3%A7a

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          danp29628260
          Participating Frequently
          November 23, 2024

          I have magnet installed. Do you @franks65267173 ??

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            Dave Creamer of IDEAS
            Community Expert
            Dave Creamer of IDEASCommunity Expert
            Community Expert
            November 23, 2024

            Don't worry about Frank. Disable it and see if it solves YOUR problem.

             

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            David Creamer: Community Expert (ACI and ACE 1995-2023)
            franks65267173
            franks65267173Author
            Known Participant
            November 23, 2024

            Yep. Done that several times. 

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            BobLevine
            Community Expert
            BobLevineCommunity Expert
            Community Expert
            November 23, 2024

            Let's dive a bit deeper and if I'm repeating anything I apologize but there's a lot going on here.

             

            Is the swatches panel docked or floating? Can you apply swatches from the Control panel? Can you apply them from the Color panel? Can you apply them to styles?

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            franks65267173
            franks65267173Author
            Known Participant
            November 23, 2024

            The swatches pallette is docked. If I repetedly click on a swatch sometimes it works

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            EricFV
            Participant
            November 23, 2024

            Hi Franck.
            Same issue here in France. And it started yesterday too.
            And before any Updates… Very strange and very frustrating !
            Updating OS or Indesign doesn't fix anything - cleaning and deleting cache or prefs doesn't either.
            Correcting old files is painfull and quite IMPOSSIBLE to create new ones.

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            reliable_perfectionB831
            reliable_perfectionB831
            Participating Frequently
            November 23, 2024

            I'm having the EXACT same issue in InDesign 2025, and I see it's also been written up over on InDesign's UserVoice page. When clicking a swatch, it highlights momentarily and then nothing happens. I have this problem occurring when applying swatches to both shapes and text. It happens in last year's Adobe InDesign 2024 as well. I should add I uninstalled every Adobe app, including CC app, and then ran Adobe's CC Cleaner utility. The issue is there as soon as I reinstall. For what it's worth, I'm on an M2 MacBook Air, 16Gb RAM, and running macOS Sequoia 15.1.1 (the latest release version). It was fine this morning and then BOOM this afternoon. 

             

            ★ I should add that, at the same time the swatches ceased functioning, so too did my ability to apply a new font to a text box. I select the text box, then proceed to any of the various flavours of font selection dropdowns. I am able to hover my mouse down through the font list and I see the live preview of the font in my selected text box… however, I'm unable to click and apply the font. I have, on a few occasions, been able to click furiously about 10–12x and had it apply, but it's almost never the font I wanted to apply, because I can't click that fast without shaking the cursor somewhat, which inadvertently chooses a different typeface. All of these swatch and font clicking issues exist both with my mouse connected and using the built-in trackpad. There is no problem in Illustrator or Photoshop.

             

            In general, I've noticed InDesign has slowed down quite a bit this afternoon, which might be a coincidence, but probably not. I'm not sure what happened here, but something is very off.

             

            Thanks,

             

            Steve

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            franks65267173
            franks65267173Author
            Known Participant
            November 23, 2024

            I've done everything you've said, too. InDesign still doesn't work correctly. 

            If you drag a color out of the swatches pallette onto whatever it is you're trying to add the color too it will work—but not on type—it will fill the text box with the color. 

             

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              reliable_perfectionB831
              reliable_perfectionB831
              Participating Frequently
              November 23, 2024

              Frank,

               

              It's quite frustrating, and I feel your pain. I'm curious, are you encountering the same inability to choose a font from the dropdown to apply to a text box?

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              Robert at ID-Tasker
              Robert at ID-Tasker
              Legend
              November 22, 2024

              Maybe problem is with the latest 20.0.1 update? 

               

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                Admirable_Spirit1987
                Participating Frequently
                November 23, 2024

                I was having the problem all day BEFORE the update. I installed the updated hoping it would fix the issue... super weird, as ID was fine yesterday and nothing else has changed since then.

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                  Robert at ID-Tasker
                  Robert at ID-Tasker
                  Legend
                  November 23, 2024

                  @Admirable_Spirit1987

                   

                  Have you tried resetting preferences? 

                   

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                  Admirable_Spirit1987
                  Participating Frequently
                  November 22, 2024

                  Yes, having the same problems here suddenly. Both the Color Palette selection issue AND the Font selection issue.

                  InDesign 20.0.1
                  macOS 15.1.1
                  iMac Retina 5K 27-inch (2020), 64GB

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                  franks65267173
                  franks65267173Author
                  Known Participant
                  November 22, 2024

                  Been chatting with Adobe. Will let you know if their solution works. 

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                  Admirable_Spirit1987
                  Participating Frequently
                  November 23, 2024

                  I appreciate it. Thanks!

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                  BobLevine
                  Community Expert
                  BobLevineCommunity Expert
                  Community Expert
                  November 22, 2024

                  Panel problems are generally caused by corrupt preferences. Try resetting them.

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                  Abhishek Rao
                  Community Manager
                  Abhishek RaoCommunity Manager
                  Community Manager
                  November 22, 2024

                  Hello @franks65267173,

                   

                  Thank you for reaching out! To help resolve the issue, could you please confirm the following:

                  • What version of InDesign are you using?
                  • What are the details of your system (e.g., operating system, specs)?
                  • Is this issue specific to a particular file, or does it happen with all your InDesign documents?
                  • Could you share a screen recording demonstrating the issue? This will help us better understand what's happening.

                  Looking forward to your response!

                   

                  Best,
                  Abhishek Rao

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                  franks65267173
                  franks65267173Author
                  Known Participant
                  November 22, 2024

                  InDesign 20.0.1
                  Mac OS Sequoia 15.1.1
                  M1 Pro 32GB

                  It's a problem in any document... I select the box I want to add color to, select the color in the swatches pallette and nothhting happens. 

                  I've deleted my prefernces as well as uninstalled InDesign and intalled it again. 

                   

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                  leo.r
                  Community Expert
                  leo.rCommunity Expert
                  Community Expert
                  November 22, 2024

                  I wonder if you performed all the standard troubleshooting steps:

                  https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

                   

                  If they don't help: do you have the same issue in InDesign 2024? You can reinstall it from the Creative Cloud app if needed.

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