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Publish Online Thumbnails not displaying on social share

Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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Adobe Indesign Document. Publishing only. Rich media, hyperlinks etc all work, but the thumnail isn't displaying when shared via FB, text, etc. Is this a normal problem? Do I need to adjust the settings? Screen Shot 2021-03-10 at 4.16.18 PM.png

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correct answers 1 Correct answer

Adobe Employee , Mar 11, 2021 Mar 11, 2021

Hi there,

 

Thanks for reaching out. Could you please share a complete screenshot of this dialog box like this:cover thumbnail.png

 

Regards,

Srishti

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Adobe Employee ,
Mar 11, 2021 Mar 11, 2021

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Hi there,

 

Thanks for reaching out. Could you please share a complete screenshot of this dialog box like this:cover thumbnail.png

 

Regards,

Srishti

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Community Beginner ,
Apr 22, 2024 Apr 22, 2024

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I am having the same problem with my first document ready to publish to FB. Here is my screen (with name redacted)

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