Known Participant

Question

Re: Spinning Beach Ball in InDesign?

Forum|Forum|8 years ago
January 4, 2018
4 replies
12114 views

Same here. Every time I do something – move an item, create a text box, anything – it spins for a second or two. It's driving me nuts and killing my productivity. Adobe, please respond!

Mike Witherell

Community Expert

In reading this thread, I have sympathy for all this frustration. Sometimes the frustration becomes mine, too.

It would be nice if Adobe would develop an analysis software that could check the large assortment of possibilities and identify that, yes, it was a permissions problem, or, no, it was not corrupt preferences. Or a module that protects the prefs and offers to reinstate a preserved set of them. Or identifies that the Preflight feature is, indeed, eating a lot of cycles. And many more things like these few examples.

Otherwise, we are left with feeling around in the dark, never really knowing for sure what the source of the issue was. And, yes, that is oh-so-expensive to the bottom-line profitability and deadline.

Mike Witherell

M

markdc33

Participating Frequently

It's 2022. I have the latest MacBook Pro with M1 Max, a fresh install of InDesign 2022 and I'm still getting beach balls every few seconds. Even when I do nothing, I'm just staring at the screen and they are appearing. It's a 1-page InDesign file.

Clearing the preferences didn't fix it for me.

John Mensinger

Community Expert

Turn off Preflight.

Srishti Bali

Community Manager

Hi jade786,

Sorry for the inconvenience. Slow performance is generally due to the corrupt preferences or if you are working on files saved on the server. As suggested by Eugene please try restoring preferences to defaults and check the performance of file from local HDD.

Set preferences in Adobe InDesign

Regards,

Srishti

J

jade786Author

Known Participant

I'm not working off of a server, they're local to my computer, and I already deleted the preferences files. The problem persists.

Srishti Bali

Community Manager

Hi jade786,

Please try these steps and share results.

1) Boot system to safe boot with the same account and check how it works, if it works fine close all third party running services. For details click here Use safe mode to isolate issues with your Mac - Apple Support

Login to Root Account and share permissions from Root Account

2) Log in to root account For details check here How to enable the root user on your Mac or change your root password - Apple Support

Check how application works there, If it works fine

Go to Location ~/Library/Preferences
Right-click preferences folder and click get info
Click the lock icon to unlock it, then enter an administrator name and password.
Change permissions to read and write.
Click the Action pop-up menu, then choose “Apply to enclosed items.”
If you do not see your account there click on plus symbol on bottom left corner and add account and follow same steps

Follow same steps for

~/Library/Caches

~/Library/Application support

/Library/Preferences

/Library/Caches

/Library/Application support

Note: If you are on office system, these (/Library/Application Support and/Library/Preferences) folders may or may not allow you to add the user, that is completely fine.

Regards,

Srishti

E

Eugene Tyson

Community Expert

Adobe rearely respond to queries, this is largely a user to user forum.

When you unplug all machines from the Lan - then on each computer reset InDesign's preferences.

Then try again with the LAN.

Troubleshooting 101: Replace, or "trash" your InDesign preferences

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