Red circle with line through it when trying to pull down pages in the page panel

[Cristy44]

For some reason I am unable to add pages by pulling down Parent Pages in the Pages Panel. I am also not able to move the pages freely using the Selection Tool. This just started this morning. I closed and opened another document and the same thing is happening. The only way I can add or move pages is with the Move Pages box. 

Facing pages is NOT on.

PLEASE HELP!

[Dave Creamer of IDEAS]

InDesign version (exact, not just 2025)?

OS type and version (exact version, not just Sequoia or Windows 11)?

[Cristy44]

InDesign v20.1

Windows 11 24H2

[Peter Spier]

The 24H2 update is wreaking havok with InDesign. See https://community.adobe.com/t5/indesign-discussions/selection-tool-issue-in-indesign-2025/td-p/15141... for some possible solutions.

[Dave Creamer of IDEAS]

Please be more specific when referring to Windows updates.

Windows 11 is the major VERSION.

24H2 is the minor VERSION.

KV5050094, release on Jan. 28th, is the actual UPDATE that is causing problems. 

Options to fix include:

• Run a repair on Windows.
• Roll back to an earlier update (Dec. update KB5048667 did not seem to cause any issues)
• Update to the new KB5051987 updates released Feb. 11th.

[Peter Spier]

Thanks David

[Cristy44]

I updated to the KB5051987 version this morning. I shutdown and rebooted my computer after waiting a few minutes and I also uninstalled and reinstalled InDesign and it is still happening.

Where do I find the repair in WIndows?

[Dave Creamer of IDEAS]

Here is a link on running repair:

https://www.dell.com/support/contents/en-us/videos/videoplayer/how-to-run-windows-startup-repair/617....

Only a few people have posted that a repair solved the problem. Most had sucess by dropping down to an earlier update.

[Cristy44]

I tried running the repair without going back a version in Windows 11. That did not work. So, I had to go back a version and then reran the repair and now it is back to working as normal. 

Thank you for your help! 

[Park Street Printers]

I'm not going to update to ID 20.1 until this gets sorted, as I am already running Windows 11 24H2 with KB5051987. Currently ID 20.0, and no problems. Actually, no problems with any programs, CC or otherwise.

[Abhishek Rao]

Hi everyone,

We've seen cases where the Selection Tool stops working properly (unable to move objects freely) after the Windows KB5050094 cumulative update, particularly when using an external monitor. A bug has been logged, and the product team is actively working in collaboration with Microsoft to investigate.

As the experts suggested, here are some workarounds that have helped users:

1. Uninstall the KB5050094 update from Windows Update History: How to uninstall a Windows update.
 - If the option to uninstall is unavailable, try the other workarounds below.

2. Change display settings: Adjust resolution and scaling, see if it affects the issue.

3. Run Windows repair: Some users have reported success after repairing Windows.

Let us know if any of these steps help! I will keep you posted once there is an update from the product team. 

^

Abhishek