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screen flashing black when moving objects

New Here ,
Oct 31, 2015 Oct 31, 2015

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Just bought new mac, when using InDesign the screen keeps flashing black when I move objects.

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correct answers 1 Correct answer

Community Beginner , May 22, 2016 May 22, 2016

Apple tested my MacBook pro and they found that the problem came from Adobe software. The problem happens because of one of my GPU. I have an Intel Iris Pro and a NVIDIA GeForce GT 750M. The problem happens only when my computer use the smaller one (Intel Iris Pro). I turned off the "automatic graphics switching" in the Energy Saver panel and the problem didn't happen again.

yosemite-system-prefs-energy-saver-automatic-graphics-switching-disable.png

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Community Beginner ,
Nov 03, 2016 Nov 03, 2016

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Update: Adobe just updated most of their Creative Cloud apps to a 2017 edition…

Same issues in Adobe InDesign CC 2017.

Meh.

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New Here ,
Nov 23, 2016 Nov 23, 2016

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This is only happening in InDesign when I move objects, so i tried unplugging my second monitor and it stopped, as soon as I plugged it back in it started again...

The problem still exists with Adobe InDesign CC 2017 and macOS Sierra on iMac late 2015 with retina display and second monitor - very frustrating!

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New Here ,
Jan 17, 2017 Jan 17, 2017

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This still isn't fixed, do we have an ETA yet?

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Explorer ,
Feb 08, 2017 Feb 08, 2017

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Adobe AND Apple still don't seem to care about this issue / are just pushing users from one to the others... it has been a problem on all macs in my company for over a year now without a fix.. Iam ever since working with the "Workaround" of enlarging the cursor in the osx settings. Sadly this results in a wrong display of the pencil/brush radius and also it doesn't fix it for Acrobat..

I could go crazy over this but i have no idea how this can be an issue for such a long time.

AND STILL BE AN ISSUE 😕

It's getting so frustrating.

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New Here ,
Apr 28, 2017 Apr 28, 2017

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I have an I Mac retina display and am having this exact same issue. i tried the fix by going into energy saver to tun off automatic graphics switching but that option is not there on my system preferences set up. i am using the latest version of mac sierra.

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New Here ,
May 27, 2018 May 27, 2018

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May 2018.

The bug still. Come on Adobe! o/

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Community Beginner ,
Jan 10, 2019 Jan 10, 2019

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January 2019. Confirming this bug is still happening.

Running InDesign 2019 on a 2018 MacMini, Samsung U32J59x 4K UHD monitor connected via HDMI 2 cable.

Screen drops out and goes black whenever I move primary text frame with text inside.

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New Here ,
Jan 30, 2019 Jan 30, 2019

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Same here.

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New Here ,
Jan 30, 2019 Jan 30, 2019

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This is unbearable, really. I am calling tomorrow. What am I paying 30 Euros a month for?

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Community Expert ,
Jan 30, 2019 Jan 30, 2019

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Have you tried unticking GPU Performance under the GPU Performance tab in InDesign Preferences?

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Community Expert ,
Jan 30, 2019 Jan 30, 2019

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LATEST

This is a long, old discussion. The new posters have not described their system setups or symptoms. It would be better for them to start new discussions. I'm going to lock this old discussion before it gets too muddy and confusing.

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