Screen Flickering & Menu not opening Issue on macOS Sonoma

[John Beeckaert]

Hello,

I am fieldtesting macOS Sonoma and I encounter a few (very) annoying bugs with the latest Adobe CC apps (all up to date). For Photoshop I have the 2024 version, for all other apps mentioned it's the latest 2023 version of the app.

Bug 1: Adobe Indesign. The page is "flickering" when moving an object with the selection tool. This flickering can be avoided when hiding the "rulers" in Adobe Indesign with  CMD + R

Bug 2: Adobe Indesign, Adobe Illustrator, Adobe Photoshop (2024 release): When moving a panel to a secondary computerscreen the submenu can no longer be accessed. When moving that panel to the primary computerscreen it works just fine.

Adobe (and I do hope Adobe reads this) … are these Adobe CC related issues, or something Apple has to fix?  For many professionals this will be extremely annoying if this doesn't get fixed. As I mentioned, I am only field testing this at home, … not in a production environment, as I have the policy NOT to upgrade right away. That's why I'm field testing.

Thanks in advance! 

{Renamed By MOD}

[sofia317266304yhn]

actualizacion macos sonoma problema en indesign

pantalla inestable al seleccionar texto, pinchar y arrastrar

no es por el magic mouse

he probado otro raton

[kglad]

<moved from cc desktop bugs>

[Manan Joshi]

As per Adobe the app is still not supported officially on Sonoma, so it will be a little while before things settle on this OS

https://helpx.adobe.com/indesign/system-requirements.html

Having said that I see two suggestions popping up for this issue. Toggling the GPU and also hiding the ruler

-Manan

[sofia317266304yhn]

ocultar reglas a solucionado el problema!

muchas gracias!!!

[Raquel Picc]

Gracias!! Thank you!!

[OSCAR DIAZ]

Same problem here. When I select text, the screen redraws and images resize, then, everything is correct. But it is not usable, as it slows working flow.

[Rishabh_Tiwari]

Hi @OSCAR DIAZ ,

We have already logged a bug for the two known issues on macOS Sonoma. We do have workarounds for both issues, so for the first issue wherein the screen is flickering, you can try hiding the rulers, or you can enable GPU from preferences. For the second issue, in which the sub-menu is not opening on an external monitor, you can create a new user account. I will update the discussion as soon as I hear from the team.

Thanks

Rishabh

[mauricio3M]

Hola, alguien se cambio al nuevo sistema de la Mac, Sonoma 14, ya que InDesing se comporta pésimo, ya tenía problemas, ahora, con este nuevo sistemas, es peor, tuve que descargar un ID más antiguo, que terrible, tengo amigos que trabajan en diseño en ambiente PC y no tienen ningún problema.

Muchas gracias por cualquier ayuda.

[jmlevy]

Hi @mauricio3M there are a lot of discussions about this, but the short answer is that InDesign is not (yet) supported on Sonoma.

[mauricio3M]

Si, apple no esta pensando en la gente que realmente trabaja, que compra sus equipos por redimiento, solo esta pensando en la gente que los compra porque les da "estatus", nada más, yo trabajo en Mac desde que era Macintosh, pero realmente muchas luces y poca preocupación.

[Saturnia Srl]

Salve, dopo l'aggiornamento del mac mini m2 al sistema Sonoma quando seleziono qualcosa su Indesign lo schermo diventa bianco finché non abbandono la selezione. Esiste una soluzione? Grazie

[BobLevine]

Turn off the rulers.

[Saturnia Srl]

Perfetto Grazie

[史雄33027856w6an]

Hello @John Beeckaert ,

Thank you for sharing your report. 

The page flickering issue has been resolved. It was very helpful as I needed to use it for work.

[John Beeckaert]

OK, I updated to Sonoma 14.1 … and again … the submenu's don't't work anymore on a secondary monitor. Adobe assisted me to create a new useraccount  … this fixed the issue. Now … after updating to Sonoma 14.1 … the problem came back. …I am not supposed to create a new user account everytime Apple launches an update right?

At the beginning it was affected on all apps from Adobe, like Photoshop, Illustrator … In Photoshop and Illustrator it works, the submenu … now it only affects Indesign … 2023 AND 2024.

[Bryan29940069fwls]

Hiding is not really an option, as it is pretty much an essential part of adjusting one's layout.  if I want an image to be a specific place in relation to other text blocks, images, guides, etc, you kinda need to know where you are moving them instead of guessing and using trial by error.

So not really a "work around"... and the GPU checkbox does zippo.

[NoIwontmakeaname]

I agree. The first note on this chain was September 30, 2023. A month later and no fixes? Not having a ruler is a huge problem, and my GPU is grayed out. I've already spent over an hour with support. We are not paying for "workarounds"; we are paying for this costly subscription to work!

[NoIwontmakeaname]

*TWO months later. I don't understand why this post is marked as resolved, as there are no updates or fixes.

[BobLevine]

Because it has been solved. I will summarize it for you. 

• There are bugs in Sonoma that Apple needs to fix and hasn't yet. I've seen a couple of reports that the beta of 14.2 is promising.
• While waiting you can turn off the rulers, or, if your computer supports it, turn on GPU Performance and finally, roll back to Ventura if you can.

If you have any further questions, why not pop over to one of the Apple forums and ask  them?

[perfectamundo]

I have a Macbook Pro M2 Max (38 core GPU, 96GB RAM) running 2 Studio Displays and after installing Sonoma I had the flickering issue. The two fixes mentioned (enabling GPU and hiding the rulers) did not fix the issue. I have since had to re-install Mojave (after running out of space on my 4TB HD - my advice is never to let your Mac do this!) and thankfully no longer have the same issue.

What I do have, is ANOTHER issue which is that more often than not I'm presented with a grey InDesign artboard and no artwork showing when I cancel the screensaver by moving the mouse or pressing the spacebar. The only solution so far is to restart InDesign. This is among many, many bugs on each of the main apps I use - PS/Ill/Indd which I would bore you to death if I began listing. Thankfully, The last iteration of Photoshop had terrible flickering issues when moving objects which has now been resolved with the update.

The sad thing is I have come to expect issues with every Adobe update. As a professional designer who has used Photoshop since version 4 in 1996 and requires seamless and streamlined functionality, it leaves a bitter taste when they don't work as expected. Perhaps my expectations are too high?!? it feels like these apps do not appear to go through rigorous enough testing and are prematurely released. I'm pretty disgruntled tbh!

On a separate note, Apple is also in the doghouse as there are colour discrepancies between the two displays. You'd expect nearly £4000 worth of professional kit to work correctly out of the box. WTF! Rant over.

[defaultjz4kejlk7s2n]

dec 5th : it still does it.

[BobLevine]

Dec 5th: It's still an Apple bug.

The good news: The Sonoma 14.2 beta reportedly fixes it. 

[Linda.R.Smith]

@BobLevine Re "hide rulers" works for now, I thought my document was corrupt intill I started Googling the issue. Hopefully Apple won't take as long to fix this. Going back and forth with show/hide rulers as I USE them as @Pamela32778623xf1m mentioned.

I'm still holding my breath for a functoinal Acrobat Pro desktop app update with scrollbars 😕

[reliable_Rose5C46]

Try Jan 12.. And Adobe on Twitter have said the following: 
I am sorry for the delay. We don't have a time frame yet by which the fix for the issue would be available. The Engineering team is working with our partners to fix this as soon as possible. 

4 months!!!! 1/3 of a year...

[days_of_speed]

And my point months ago was a Beta programme would have highlighted this issue even earlier - except Adobe like US to beta test in the wild. Whilst paying for a service that is misfiring. I guess we could opt to see this as Apple broke it and don't care if we chose to.