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19

Screen flickers when highlighting text

Contributor ,
Sep 26, 2023 Sep 26, 2023

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NEW UPDATE TO MY LAST UPDATE:  THE BUGS ARE BACK. I just installed ID's update 19.0.1 and now when I select text with the rulers visible...screen flashes white!  When I hide the rulers and select the text there is a slight flicker.  This no longer strikes me as a Mac bug, but how will we know until Adobe releases an update for the M2 chip. What is taking so long??

 

HOLD THE WEDDING!  I just updated Sonoma to 14.1. and SUDDENLY I was able to turn on GPU which was previously grayed out.  The flickering has stopped with the rulers visible in ID on my MacBook Air  M2 -- HOORAY. I suppose it was Sonoma and not Adobe's problem.  THIS IS NOT REALLY FIXED (see above)

 

This is driving me crazy. I have the latest version of InDesign on a MacBook Air M2; I have 32 GB Ram and 1 TB hard drive. Every time I selecr text by highlighting it in the text frame, the screen flickers like crazy then goes white util I release the mouse button.I just updated the OS to Sonoma. Hiding the rulers stops the flickering BUT I need to have the rulers visible, so when I drag a guide I can see where I'm putting it. The flickering makes guide placement impossible. I'd say this is a MAJOR bug that Adobe better be working night and day to fix. The bug also affects MacBook M1 which is supposedly compatable. 

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correct answers 1 Correct answer

Community Expert , May 21, 2024 May 21, 2024

Did you read any of the information here? Update Sonoma!

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

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I'm not a Mac user at the moment, but one thing I see posted here repeatedly is that the first step for resolving graphics weirdness on InDesign running on new Macs is to try turning off GPU Performance. HelpX article regarding same is right here.

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Contributor ,
Sep 26, 2023 Sep 26, 2023

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Thanks Joel. My monitor doesn't support GPU so it's not on. But --  suddenly -- after hour of this mini-nightmare, it stopped flickering, with no intervention on my part. I have no idea why. How long it'll last is anybody's guess. Maybe I'll be lucky. Thanks again for reaching out.

 

I won't mark this as solved until tomorrow -- just in case.

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

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Hi @Conquest:

 

I just want to point out that InDesign is not yet supported on Sonoma or on an M2. That may change shortly, but for now:

2023-09-26_19-53-00.png

‚—https://helpx.adobe.com/indesign/system-requirements.html

 

~Barb

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Contributor ,
Sep 26, 2023 Sep 26, 2023

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It runs natively on the M1 chip. Come on, Adobe. update for the M2 now! Thanks Barb!

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Contributor ,
Oct 05, 2023 Oct 05, 2023

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Screen flickers on the M1 too!  

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Community Beginner ,
Oct 06, 2023 Oct 06, 2023

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My screen flickers on on all 3 of the Macs in my studio when selecting by dragging: text, table cells or multiple graphic boxes (grouped or not grouped). They are all running InDesign 2023

  • Mac Mini M1 - Sonoma
  • Mac Mini i7 6-Core - Sonoma
  • Macbook Pro 16 M2 - Sonoma

This should really have been a sharp stick in the eye for Adobe if they did any testing with Sonoma. So, heres to hoping they actually read these community posts.

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Community Expert ,
Oct 06, 2023 Oct 06, 2023

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Alternatively, maybe it's Apple that should have done the testing to make sure their shiny new operating system was backward compatible with major software that runs fine in Ventura.

In the meantime, turn off the rulers in InDesign which seems to fix the flickering problem...or roll back to Ventura.

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New Here ,
Oct 29, 2023 Oct 29, 2023

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How can Adobe be like this?


The Sonoma developer beta has been available since 05/06. It's not Apple's responsibility that their applications don't run. There was enough time from Adobe to test and fix this. The behavior of Adobe and the staff here on the forum is shameful.

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Community Expert ,
Oct 30, 2023 Oct 30, 2023

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How can Apple be like this is just as valid a question and until such time this is fixed we have no idea who's bug this is. 

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New Here ,
Nov 06, 2023 Nov 06, 2023

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"I closed the charts, and the problem was resolved, it's so strange, how can this happen?" 🙂

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Contributor ,
Nov 06, 2023 Nov 06, 2023

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 Is charts a joke or a typo? 🙂

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Explorer ,
Nov 01, 2023 Nov 01, 2023

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It's now November. Any word on an update for InDesign? I'm on M2 Max chip and the flicker is driving me insane.

 

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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Nothing's changed. Turn off the rulers, turn on GPU Performance or roll back to Ventura. If you're sticking with Sonoma, make sure you're fully patched.

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Community Beginner ,
Nov 08, 2023 Nov 08, 2023

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Fix this! The M3 is coming out now. How far behind are you going to fall? Or is it time to move on from Adobe?

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Community Expert ,
Nov 08, 2023 Nov 08, 2023

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Perhaps you should tell Apple. It's looking more and more like their bug. Apple pauses iOS 18, macOS 15 work for a week of bug fixing (appleinsider.com)

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Community Expert ,
Nov 08, 2023 Nov 08, 2023

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Contributor ,
Nov 08, 2023 Nov 08, 2023

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I thought I saw a post yesterday that someone pre-Sonoma was having this issue but I'm not finding it. In my situation when it occured on my Sonoma Mac Studio M2, I was able to turn on the CPU performance and all fixed. Sounds like the pieces are coming together that a fix can be for all, since CPU isn't an option on some machines. 

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Community Expert ,
Nov 08, 2023 Nov 08, 2023

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I saw someone complaining about it, too, but clearly was not related to this.

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Community Beginner ,
Nov 08, 2023 Nov 08, 2023

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Hi Barb, do you have any idea when InDesign will be usable on Sonoma? I just upgraded my OS and didn't realize InDesign doesn't work there yet. I'm getting the "white screen / strobe" issue when highlighting text in a document.

Thanks!

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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Hi @carlosanza:

 

My apologies for the delayed reply—I am just seeing your question to me today. We are hopeful that the solution will be available soon, but no, there's no timeline that I'm aware of. As of today, InDesign is still not supported on Sonoma. ☹️

 

You can keep an eye on this by bookmarking this page: https://helpx.adobe.com/indesign/system-requirements.html/ or just check back in here.

 

~Barb

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Explorer ,
Sep 27, 2023 Sep 27, 2023

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On my Mac mini (intel) with Sonoma I experience the same behavior.

I noticed that if I hide the rulers the flickering is mostly gone. Hope it helps.

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Explorer ,
Sep 27, 2023 Sep 27, 2023

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Just updated to 18.5. This specific bug is still present.

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Contributor ,
Sep 27, 2023 Sep 27, 2023

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That's interesting. I will keep the rulers in mind.

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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I was having the same issue on my M1 and this solved it, thank you!!

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