Stuck on installing fonts

[11Pekoe]

 It just says unable to install the font. I retry it and it says the same thing. What's wrong? Is my computer too old?

[Jeffrey_Smith]

Try logging out of Creative Cloud, then log back in.

[11Pekoe]

Logged out then back in, same issue.

[11Pekoe]

Here are my edvice specs if needed

 

[BobLevine]

Current version of Sonoma is 14.4 and that fixes a lot of bugs.

[11Pekoe]

Updated then tried the repair installer and still same issue.

[11Pekoe]

Did a complete re install, removed and re added the fonts, I dunno what's going on. Hopefully someone can help me because I'm on a time limit.

https://fonts.adobe.com/fonts/pt-sans

https://fonts.adobe.com/fonts/pt-serif

[Barb Binder]

Whenever my students have a hard time enabling a font, I take them to fonts.adobe.com to do it. Have you tried that yet?

~Barb

[11Pekoe]

That is what my instructor provided. I installed from fonts adobe and they still will not install. 

[Eugene Tyson]

Here's what I would try

Go to Creative Cloud website - log out from here 

Go to InDesign and go to Help>Log out
Quit InDesign

Then log out of Creative Cloud desktop

Restart

Login to Creative Cloud website

Login to Creative Cloud desktop app
Open InDesign and go to Help> and ensure you're logged in

Then try install the font.

[11Pekoe]

I have logged in and out multiple times and still face the same issue.

[Abambo]

Did you notice @Eugene Tyson's sequence? 

Can't you install just those fonts or do you have an issue with all fonts?

[Robert at ID-Tasker]

@11Pekoe 

Maybe you already have those fonts in your system?

Can you try and locate them? Then remove - or move somewhere temporarily.

Then try to install again.

Or maybe you don't have correct access rights - please read whole thread anyway:

https://community.adobe.com/t5/indesign-discussions/pl%C3%B6tzlich-fehlermeldung-beim-lesen-von-verk...

[Barb Binder]

Hi Penelope:

Did you check to make sure they really are not in InDesign?

I went to https://fonts.adobe.com, located PT Serif and clicked on Add Family. (Now the button shows Remove because they are installed.)

Then I checked the CC Desktop app and see the same thing you showed us:

But then opened InDesign, and they are installed and available.

~Barb