Suddenly entire text become Overset text

[RobFrease]

I have completed working on 250 pages on Indesign, this morning opened my file and saw entire document is had 20057 Overset text...looks like all of the fonts looks bigger than it was before. 

I use Gesta Font from Adobe stock. Font values are still the same. Every version that I have saved now has the same problem.

I don't know what to do at this moment. Probably getting fired, they are not gonna understand what happened or belive me. Asking them manually 2-3 days to fixing it not an option.

 

[Michael Bullo]

Have you checked if Gesta Font is still OK? Is it properly synced to your machine? Can you use it in a new document?

Have you used Paragraph Styles? If so, open up the odd looking styles, try a different font and see if that solves the issue.

[RobFrease]

Yes, I use Paragraph Styles.

I try to open my document 2 different PC and 2 different MAC... I have activated adobe font family before opening file, Installed / unisntall numerous time... I replace the fonts nothing fixes the problem. They still look larger than before with same size values before.

 

[Eugene Tyson]

It's clear the font is not loading and is missing.

On your computer go to InDesign and go to the Help Menu and choose log out.

Close InDesign

Go to the Creative Cloud desktop app on your computer and log out there

Go to the Creative Cloud online and log out there

Restart your computer

Login to Creative Cloud Online
Login to Creative Cloud Desktop App

Open InDesign and go to the Help and ensure you're logged in

Try activate the font now.

Try opening your document and see if the font is now loading for you.

[Michael Bullo]

Have you tried using Gesta in another brand new InDesign file?

[Michael Bullo · Accepted solution]

I just downloaded Gesta Regular to my system and it is working in InDesign.

[Conrad_C]

If so much text is overset that you can’t see it on the layout, select a text frame and go into Story Editor. Use that to start going through the text.

Try reformatting the first paragraph you find with a different font or resetting it to default type specs. If that brings it back (no longer overset), you’ve started isolating what’s causing it.

You can also go through the text inspecting paragraph options, especially Keep Options. Watch out for any formatting that might lock words or paragraphs together, like Keep With Next, Keep Lines Together, nonbreaking spaces, etc. You’re looking for combinations that might tie more and more paragraphs together and keep pushing them to the next frame or next page.

In other words you want to use a process of elimination to isolate and change whatever formatting is oversetting everything.

If this is what's happening, and if formatting causing it was applied with paragraph and character styles, you might be able to fix it in seconds just by redefining a few styles (if so, your job is saved). If styles were not used, you might try doing targeted mass reformatting using Find and Change.

[RobFrease]

I have 52 different save files each day I worked on the file, they all have same issue when I open. I tryed 2 pc and 2 macs to find out what's going on. Uninstalled / Installted the fonts 10 times already. Replacing the same font with Find/Replace dosen't fix the problem. If it was a misslick yesterdays saved version wouldn't have that issue. Something is wrong with Adobe Font's for sure.

[Michael Bullo]

As a test, within the Paragraph Style, have you tried replacing the font with something that you have on your system by default (ie a non Adobe font)?

[Eugene Tyson]

As I said the font is not loaded on your system or lost it's link to the Creative Cloud Adobe fonts.

I put up steps earlier to log out everywhere, reboot, and log back in and it should activate the font properly.

It's not about installing/reinstalling fonts or Indesign or anything.

It's probably about restoring the link to the Adobe fonts in creative cloud.

[Robert at ID-Tasker]

@RobFrease

Can you post a screenshot of a whole page / spread - but not in Preview mode? 

Can you select 1st TextFrame of any bigger Story and then open Story Editor and post another screenshot? 

Can you select any bigger portion of text and check if you've No Break applied? 

[RobFrease · Accepted solution]

Problem solved with downloading and adding fonts manually into MAC OS System. I will never work with Adobe Fonts again.

[Conrad_C]

Good to know it got solved, thanks for passing on the solution.

Thousands of people (and Mac users, including many of us here) work successfully with Adobe Fonts, even when offline. So it might be worth continuing to investigate why they didn’t work, like if they weren’t connecting to the Adobe Fonts server. If you could solve that, you wouldn’t be cut off from that resource. And, you might have an interest in making sure the root cause doesn’t continue to cut off other resources/services you might not have the option to stop using.

Based on what solved it, what I would look for is if there is some kind of content blocker, anti-malware, network filter, or network firewall software that might be installed on the Macs, such as Little Snitch, that might have accidentally been set to block some network connections that include Adobe Fonts servers. Because the problem was very odd, a problem that doesn’t happen on a typical Mac configuration. It’s just not a common problem. Another idea is maybe the the permissions got screwed up for the local folder where Adobe Fonts get cached, because we do see a fair amount of macOS permissions issues since that’s gotten more complex.

[RobFrease]

Thank you to everyone who has offered their help in resolving my problem.@Robert at ID-Tasker  @Conrad_C @Eugene Tyson @Michael Bullo 

[Michael Bullo]

You are most welcome. Thank you.

[Eugene Tyson]

It's likely a problem with how InDesign is connecting to Adobe Fonts, no idea if you tried the steps I suggested, or maybe it doesn't work with some VPN/anti-virus or third party interference outside of Adobe. 

If it's not working there are other options - like downloading and installing them locally, which works for you. 

Adobe fonts work fine for lots of people. I personally don't use them because they can be updated or removed from Adobe fonts at any time. If the font is updated then it could cause issues in artwork, and if it's removed I no longer have access to the font.

For those reasons I always install locally and I don't use any Adobe fonts, or other online font activation.