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Text Anchor Hyperlink going to wrong page in Exported PDF

Contributor ,
Feb 14, 2019 Feb 14, 2019

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Hi

I have a Contents page with 10 hyperlinks. I created Text Anchor Hyperlink destinations on all 10 target pages, and then created Hyperlinks to them from the Contents page.

In 9 of these cases, clicking the hyperlinks in the exported PDF jumps to the correct page, but in one of them, clicking jumps to the NEXT page following the text anchor.

If i jump to the destination by clicking the anchor in the Hyperlinks panel, this problematic link does jump to the correct page, but something is breaking in the export process which is causing it to jump to the wrong page when clicked in the PDF

Does anyone know why this is happening and how to fix it or troubleshoot it?

Working in Indesign 14.0.1 on Windows 7 and viewing the PDF in Acrobat DC.

Thanks for your help!
Richard

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Contributor ,
Feb 20, 2019 Feb 20, 2019

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Anybody? I'm surely not the only person who has run into this issue ...

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Contributor ,
Feb 20, 2019 Feb 20, 2019

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Just to say I've realised that this happens when new pages have been inserted and removed again as part of Smart Reflow, causing the text anchor to end up on a different page to the one it was created on.

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Adobe Community Professional ,
Feb 20, 2019 Feb 20, 2019

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Yes, text reflow, Smart Reflow and the Primary text frame could cause the destination anchor to slide.

I'd delete the original anchor and insert a new one, and give it a new name, too, just in case the content retains the older one by mistake.

Bevi Chagnon | Designer & Technologist for Accessible InDesign + PDFs |
Books & Classes | PubCom

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Contributor ,
Feb 21, 2019 Feb 21, 2019

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I should have mentioned that it only happens for hyperlinks, not cross references to the same anchors. And the Links panel does jump to the correct page when testing the Hyperlink destination, so it's just the PDF export which is broken, rather than all use cases, so it's clearly a bug.

So it turns out there is currently no reliable way to hyperlink to a fixed piece of flowable content in InDesign ...

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Community Beginner ,
Mar 31, 2021 Mar 31, 2021

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I'm sure you've long solved your problem. I was having the same problem and just solved it. The text box I'd been anchoring to was (needlessly) spreading across 2 pages, so the anchor kept landing the second page. Once I tightened the box, the problem resolved itself.

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