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Answered

Text disappears when typing in text box

Forum|Forum|4 years ago
June 17, 2021
146 replies
115536 views

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

It doesn't happen every time, but often enough to be incredibly annoying.

I'm running:

Mac OS 11.4
Macbook Air M1 2020
InDesign 16.2.1

Bug

Correct answer Rocky5D5C

Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

Have you updated?

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J

Jill5C48

New Participant

UNBEARABLE way to work. I'm loosing hours of billable time.

Is Adobe reducing the monthly rate due to this issue.

How can we work on Long copy documents like this.

I have used InDesign for over 20 years. I spent the past few years using an old mac with a purchased InDesign (so old) and now I'm on a 2 month old Mac and first time Adobe Suite subscription and this is awful.

VIDEO ATTACHED of the pain of editing simple text no images 1 page only.

MacBook Pro (M1, 2020)

MAC OS 11.4

InDesign 16.4 on Monthly Payments Annual Plan

Adobe PLEASE HELP!!!

Screen_Recording_2021-11-25_at_11-26-07_am.zip

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defaulte0bjwipyja3r

New Participant

Hi all,

I AM STILL EXPERIENCING THIS ISSUE.

I have the same setup as other commenters:

2021 MacBook Pro with M1 chip

Running latest Indesign (17.0.1)

All my text boxes disappear as soon as I change any text. Hitting preview makes them reappear. I really can't work like this.

Adobe you need to solve this issue.

N

NicRed

Participating Frequently

ME TOO.

IT'S INFURIATING. Noone can work like this.

It's not a font issue, can't be any of the other issues either with the computer, microchip etc, Adobe has to make it work for us designers.

COME ON Adobe.

julies50418894

Participating Frequently

hi everyone following this thread. I contacted Adobe for tech support regarding the disappearing text / text previewing issue in InDesign, and I had a remote access session with the guys. They said it's a font issue that they fixed by accessing my machine. It seems resolved (although I am hesitant ... watch this space). Worth a try getting in tough with helpdesk and investigating.

J

jeffhalmos

Inspiring

A font issue. That only InDesign has. Only on M1 Macs. But not M1 Max. Ya, no.

HanHuman

Participating Frequently

The UI of this website is an absolute disaster…
Answers get buried in old pages… If this is the kind of tool Adobe has no wonder feedback can't reach the devs.

HanHuman

Participating Frequently

@Ashutosh_Mishra

HanHuman

Participating Frequently

Look at the post by user @ AudioControl in the topic below.

https://community.adobe.com/t5/indesign-discussions/indesign-2022-17-0-1-display-is-glitchy/td-p/12532631

He seems to have found a solution by setting up the UI sizing of "user interface scaling" in Preferences to the smallest. The fix seems to work with other users as well, care to try?

julies50418894

Participating Frequently

Hi Ashutosh—any solutions as yet?? This is a big issue that needs fixing and answers.

J

jeffhalmos

Inspiring

Not a solution, rather, a hack, I am finding today (so who knows how long it will last) is to dial back the amount of RAM Photoshop uses (or quit it while Id'ing). This appears to help with the dissapearing text issue, and also the issue of photoshop not being able to even boot, crashing everytime until I reboot my Mac mini M1, with 16 GB RAM, or the flash of pink before opening an Illustrator file. I've also been successful using CleanMyMac's RAM purge option.

So, from my POV, it's an inneficient usage of M1 RAM that's at the heart of many of the issues I'm having with CC at the moment.

HanHuman

Participating Frequently

So everyone is pulling their hairs off forcing their way by working in a bugged M1 version when they could run it on Rosetta 2? Or maybe Rosetta 2 version isn't availiable on M1 mac anymore since native version is out? Or people are just playing extra drama to get this thing fixed as it should already be?

Lot of questions, not many answers.

HanHuman

Participating Frequently

that answer s not specific to @jeffhalmos
This website's UI is just s.h.i.t that's all.

HanHuman

Participating Frequently

Isn't it possible to run InDesign on Rosetta in the meantime until they fix this?
I'm looking to get a Mac mini M1 but as 75% of my work goes through InDesign, can't do it unless it's stable.

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davidf5

New Participant

Hi – not sure when this was last updated, but this is definitely still a troubling issue with InDesign 17.0.1 for 2020 M1 Macs. It's really impacting workflow and would love to get this fixed asap.

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NicRed

Participating Frequently

I have the same issue and it's INFURIATING. I'm now on macOS Monterey and InDesign 17.0.1 - It's been happening for months and has not improved. So frustrating and painful and distruptive while I'm working - such a waste of time!!! FIX THIS ASAP. Tell me what to do??