Text disappears when typing in text box

New Here ,
Jan 04, 2022 Jan 04, 2022

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I'm having the same issue as many others: when making any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 12.0.1
  • Macbook Air M1 2020
  • InDesign 17.0.1
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correct answers 1 Correct answer

Adobe Community Professional , Jan 04, 2022 Jan 04, 2022
Try turning off the GPU Performance in the InDesign settings.

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Adobe Community Professional ,
Jan 04, 2022 Jan 04, 2022

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Try turning off the GPU Performance in the InDesign settings.

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Adobe Employee ,
Jan 04, 2022 Jan 04, 2022

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Hi there,

 

Sorry about the trouble. The team is aware of the issue. I would like to know if the steps suggested by @Eugene Tyson worked for you? If not, I will request you to share a few more details it will help us investigate the issue further:

    • Screenshot of "About This Mac." (both Overview and Displays tab)
    • Are you using an external monitor(s)? If yes, with which port and cable combination it is connected.
    • What is the scaled resolution of your screen & Monitor(s)?
      Anshul_Saini_0-1641339294439.png
    • Does setting the scaled Display resolution as 1920 x 1080 or below from the System Preferences help resolve the issue?

We will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Hi Anshul,

 

Thankyou for your reply,

 

First of all turning off GPU mode seems to be working, although performance seems to be worsened.

Ive attached the screenshots below. About the mac, display settings

I occasionally use a secondary display but the issue persists regardless of whether it's connected, so irrelevant which ports im using.

I have my display set to default resolution.

 

 

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Adobe Community Professional ,
Jan 05, 2022 Jan 05, 2022

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Adobe Employee ,
Jan 05, 2022 Jan 05, 2022

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Thanks for sharing the details. As turning off GPU resolves the issue, I would suggest you turn on GPU performance and, as a workaround, toggle shift + e command whenever text disappears. Also, your default resolution is 2560 x 1600. So, I would request you to please check if using scaled resolution 1920 x 1080 or below helps or not.
Note: You have to hover your cursor over the scaled resolution to see the exact resolution as highlighted by the red rectangle in the attached screenshot.

Anshul_Saini_0-1641415196332.png

 

I will be looking forward to your response.

 

Regards,

Anshul Saini

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