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Text doesn't display

New Here ,
Jun 14, 2021 Jun 14, 2021

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I was doing a long document in bulgarian language. I didn't package my indd file, only have it as pdf and indd. My computer died completely and I got a new one while this project went on hold for a long time. Now when I open the indd file on my new laptop all the text has disappeared and I just get pink highlith instead. I have tried replacing the font. What may be wrong? I can't figure out. All the fonts are installed and so is the language...

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correct answers 1 Correct answer

Community Expert , Jun 18, 2021 Jun 18, 2021

You should uninstall and reinstall the fonts. I did a very quick test: I have copied a text from the Bulgarian tourist office website and pasted it in an InDesign document, using Alegreya (regular, bold, italic, bold italic, black, and black italic). Absolutely no problem:

Capture d’écran 2021-06-18 à 12.39.42.jpg

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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If text is highlighted in pink, font is missing.

Can you post a screen shot of the Find font window and one other of any page?

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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@irinas64121795 

To clarify, the "Find Font" dialog is in the Type menu.

~ Jane

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New Here ,
Jun 14, 2021 Jun 14, 2021

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1Asset 1-100.jpg

1Asset 2-100.jpg

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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It doesn't say and fonts are missing. For testing purposes, what happens when you go to View > Screen Mode > Preview?

janee_0-1623680632094.png

 

There is a little bit of yellow. That shows the H&J violations when text is fully justified. Do you see anything else in Preferences > Composition?

 

janee_0-1623681097244.png

 

~ Jane

 

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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Hi @irinas64121795 

 

I played with it some more.

 

In Preferences > Composition:

  • H&J violations are yellow
  • Substituted Glyphs are orange
  • Custom Tracking is green

Try turning of Substituted Fonts and let us know if that's it.

 

~ Jane

 

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New Here ,
Jun 14, 2021 Jun 14, 2021

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screen mode - normal is the same: only numbers punctuation.
I do have titles displaying in a different font. Could it be that the font no longer supports bulgarian cyrillic? 1Asset 3-100.jpg

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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Hi

 

Click an insertion point in the text and go to Edit > Story Editor. Does the text appear there?

 

Select a bit of text that was / is highlighted in pink and show a screen shot of the Character panel. Repeat for a quotation mark or comma. Then we can compare the exact character settings of the two.

 

~ Jane

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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My OTF version of Alegreya support cyrillic. Is Bulgarian cyrillic different?

Capture d’écran 2021-06-14 à 17.25.10.jpg

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New Here ,
Jun 14, 2021 Jun 14, 2021

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A little bit different. I noticed that my font doesn't have cyrillic characters at all. The other one does. I wonde what happened to the font and if I can get an older version of the font?

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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See the OTF version available on Google fonts:

https://fonts.google.com/specimen/Alegreya?query=alegreya#glyphs

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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It seems that you have a mix of the True Type and the OTF version of Alegreya, which is not the best thing to do. Choose one of the versions and remove the other one, but your screen shot is quite strange: punctuation and digits are OK but not the letters.

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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That's actually pretty normal, seeing just the Cyrillic glyphs drop, leaving behind everything that is ASCII-encoded, like basic punctuation. Chances are fairly good that the OTF font has Cyrillic support and the TT does not. It's not uncommon at all for this to be the case; perhaps the TrueType is much older? 

 

I use a (very old!) Windows utility called BabelMap, which has tools to show which fonts installed on your system support which scripts. If you copy a chunk of text to the clipboard, open up BabelMap, and go to Fonts -> Font Coverage and paste in your Bulgarian sample, then the tool will tell you which version(s) of Alegreya on your system have extended Cyrillic support. 

 

If all those fonts in your Find Font window actually do have extende Cyrillic support  for Bulgarian, then perhaps something is wrong with your InDesign file itself? I'd start by exporting to IDML and re-opening. Alternately, you could post it (or a fragment thereof) here so we could download it and see if we couldn't figure out what was wrong. 

 

 

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New Here ,
Jun 14, 2021 Jun 14, 2021

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I don't see cyrillic characters in Alegreya glyphs. How would I export to IDML? There is no text.

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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File > Save As > IDML

janee_0-1623698388858.png

 

What did you see when you looked in the Story Editor?

 

~ Jane

 

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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Nothing. That doesn't help at all. How do you expect to export an empty document? 

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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I couldn't figure out how this software works. I can see my fonts in fonts folder. The thing is, now I have the normal Alegreya but no italics and no bold as if only bulgarian normal weight is supported.

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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irinas45467911_0-1624011932614.png

 

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Community Expert ,
Jun 18, 2021 Jun 18, 2021

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You should uninstall and reinstall the fonts. I did a very quick test: I have copied a text from the Bulgarian tourist office website and pasted it in an InDesign document, using Alegreya (regular, bold, italic, bold italic, black, and black italic). Absolutely no problem:

Capture d’écran 2021-06-18 à 12.39.42.jpg

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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nope, doesn't work

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Community Expert ,
Jun 24, 2021 Jun 24, 2021

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It's really weird… Did you uninstall the previous versions of Alegreya font and install the Google font version?

https://fonts.google.com/specimen/Alegreya?query=alegreya#glyphs

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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Finally, it has worked! I have uninstalled and restarted several times and it did work. Not sure what was wrong. I have initially installed the google font version but not the 'variableFont_wght.ttf'. Maybe it was the reason why it went wrong.
What a relief. Thank you all for the support and help, I appreciate it.

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Community Expert ,
Jun 24, 2021 Jun 24, 2021

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Great! 

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