Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Toolbar and properties don't appear upon opening InDesign

Community Beginner ,
Sep 02, 2021 Sep 02, 2021

I've recently had a problem whereby when I open up an InDesign file, the toolbar or properties does not appear. There is nothing showing up in the top right corner either, where the workspace and search bar would usually be. When I click Window -> Tools, everything appears, but it is just annoying that these elements don't appear when I open up the file. 

See picture for more details.

TOPICS
Bug
5.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2021 Sep 02, 2021

Go to Window>Workspace click on the format you usually have set. Also if you need tools under window >tools.

Lee- Graphic Designer, Print Specialist, Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Thanks but the problem is I have to do that each time I open InDesign, where as in the past it would just pop up automatically. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2021 Sep 02, 2021

Did you try what Barb Binder suggested below?  That would  is of be my next try too.

Lee- Graphic Designer, Print Specialist, Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Yup, still have issues. Thanks for your prompt response.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2021 Sep 02, 2021

https://creativepro.com/where-did-my-indesign-menu-items-go/

 

https://youtu.be/EtTX94_ZTGw

Lee- Graphic Designer, Print Specialist, Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Tried both of these before... I wonder if I need to uninstall InDesign as the problem is so persistent despite doing a ton of troubleshooting.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 03, 2021 Sep 03, 2021

Have you tried to disable the GPU?

https://helpx.adobe.com/indesign/using/gpu_performance.html

 

Lee- Graphic Designer, Print Specialist, Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2021 Sep 02, 2021

Hi @Dani-L-a:

 

If it keeps turning itself off, consider resetting preferences. 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

Also, are you aware that tapping the Tab key will toggle the panels/tools off and back on? 

tabs.gif

~Barb

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Hi there @Barb Binder ,

 

Thanks for your help. However, I still have the issue.

 

Also, tapping the Tab key doesn't seem to do anything.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2021 Sep 02, 2021

Hi @Dani-L-a :

 

How far did you get through the post I linked to? Did you manally delete/rename the cache and preferences? Please be sure to work all the way to the bottom if the issue persists. 

 

The tab key will show/hide the UI unless you have your cursor in a text frame. (Then it will add a tab character.) If it still isn't working, then again, you will need to rebuild the cache and preferences.

 

~Barb 

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Hi Barb, yes I followed all of the instructions on the link, including manually deleting the cache and preferences. Still have the same issue and tabbing does not work. 

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2021 Sep 02, 2021

That's odd, @Dani-L-a. What version of InDesign, exactly, and what operating system?

 

~Barb 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Version 16.3 and Windows 10.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2021 Sep 02, 2021

@Dani-L-a:

 

I just saw this thread, which sounds like what you are experiencing. There is an InDesign team member on that thread. Let's keep an eye on it to see if this is a new issue that needs an update to fix. 

https://community.adobe.com/t5/indesign-discussions/indesign-photoshop-amp-illustrator-2021-no-longe...

 

~Barb

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Wow didn't see this when I searched the forum yesterday. Thanks for finding this, @Barb Binder ! Will keep an eye out for sure. 

I only just installed InDesign for the first time in a while so it's the newest version. Hopefully that just means there's a bug that can be easily fixed.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 02, 2021 Sep 02, 2021

Just wanted to note that I actually have the second newest version, 16.3, not 16.4. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 03, 2021 Sep 03, 2021

Hi @Dani-L-a:

 

It's a 16.3 issue for that user, as well. You might either install 16.4 or roll back to 16.2. You can do either through the CC Desktop app.

 

~Barb 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2023 Feb 09, 2023

This just started happening for me since the last 2 updates and thought it would fix it self after more updates but now in 18.2 (adobe CC 2023) and I have to every time I launch Indesign, I have to toggle to workspace to get tools and all windows to show. This is also happening for PSD and Illustrator. Huge pain and just another issue with adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 09, 2023 Feb 09, 2023
LATEST

This is still happening for me as well 18 months later...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines