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Unable to change font size with arrows in control panel

New Here ,
Jun 28, 2021 Jun 28, 2021

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Using CS 6, Windows 7

Periodically, the arrow keys next to font size in the control panel on the top of the screen are greyed out. Some time ago, I found a workaround that was perfect. The URL was http://forums.adobe.com/message/4268879.

That message has been deleted or archived and I didn't save the info.

It involved making a text box and typing characters, then increasing the size so the text couldn't fit into the text box. But I cannot remember the rest of the steps.

Resetting preferences isn't a good option.

I cannot upgrade to a new version.

Shutting down takes more time than I have for this inconvenience.

This was described as a bug and when it happens, all files opened area affected.

Does anyone know the fix? Or can we find the original message?

Thanks, 

norma

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Bug, How to

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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You've eliminated from consideration every possible fix. You'll have to live with it.

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Well, that's certainly helpful, Bob.

I was actually asking if anyone else had seen the post or remembered the fix.

I'm sorry I wasn't more clear.

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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Why is resetting prefs not a good option?

 

Seems preferable to spend five minutes rebuilding those to living with a constant headache.

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Peter, I have a number of custom settings that takes way more than 5 minutes to rebuild. It also seems to me that I actually tried this once (it only happens about once a year) and if I remember correctly, it did not resolve the problem.

Thanks!

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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If it takes so long to reset your custom prefs you should be backing them up someplace (after you 've made a clean set) so all you need to do is copy/paste into the correct locations with ID closed, then restart.

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New Here ,
Jun 28, 2021 Jun 28, 2021

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What a great idea! Where are they stored, so I can give that a whirl...

Thanks!

n

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Well, Jain...

You have obviously gone to a great deal of trouble to sort through the archived messages. And it appears you have sucessfully found the message number I thought I was seeking. Unfortunately, while this addresses the issue, it doesn't have the fix I was seeking. 

I truly appreciate your effort, but apparently I am just out of luck. 

I'll shut down and solve the issue.

 

 

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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@normar28561211 Oh, no trouble at all. I'm sorry you didn't have the right message number so I could find what you were looking for. But if you have any other clues about it, I'll take a look!

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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"Where are they stored, so I can give that a whirl..."

 

Hi norma,

see into:

https://helpx.adobe.com/indesign/user-guide.html/indesign/using/setting-preferences.ug.html#restore_...

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Jun 29, 2021 Jun 29, 2021

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Thanks for your help. 

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