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Inspiring
June 28, 2021
Question

Unable to change font size with arrows in control panel

  • June 28, 2021
  • 5 replies
  • 2516 views

Using CS 6, Windows 7

Periodically, the arrow keys next to font size in the control panel on the top of the screen are greyed out. Some time ago, I found a workaround that was perfect. The URL was http://forums.adobe.com/message/4268879.

That message has been deleted or archived and I didn't save the info.

It involved making a text box and typing characters, then increasing the size so the text couldn't fit into the text box. But I cannot remember the rest of the steps.

Resetting preferences isn't a good option.

I cannot upgrade to a new version.

Shutting down takes more time than I have for this inconvenience.

This was described as a bug and when it happens, all files opened area affected.

Does anyone know the fix? Or can we find the original message?

Thanks, 

norma

This topic has been closed for replies.

5 replies

Inspiring
December 17, 2021

For those who might be following this thread, I have found an easy solution.

I simply changed the workspace to another choice...default or essentials, for example.

Then change it back to your preferred workspace.

The arrow keys on the control panel will be visable again.

norma

Participating Frequently
April 13, 2023

Right for those of u experiencing this bug tearing their hair out that adobe have "lost" the original solution it is HERE:
it really should be pineed in the know issues section of ID.

https://web.archive.org/web/20141112044210/https://forums.adobe.com/thread/942509

transcribed as follows:

I understand the EXACT issue (or "bug", rather) which you are dealing with, and it's one of those little things that will drive you BONKERS if you can't resolve it!

 

This bug will render the up/down arrows to the left of the Text Size box (at the top of the screen) useless. Oddly enough, the arrows beside the Text Size box in the character palette work just fine. Likewise, a numerical value entered in the Text Size box will effectively change the font size as well.

 

I call this a "bug" because, to the best of my knowledge, it is not a feature of the program that you can turn on/off (purposely or by mistake) from a menu or by pressing a keyboard shortcut.

 

Restarting the program doesn't [usually] correct the issue, and trashing your prefs is a pain. However, I do believe I have the solution to this bug. It works for most people, anyway.

 

Follow these steps:

  1. Draw a text box (2" x 2" is plenty big)
  2. Fill it with some text - just make sure the text doesn't overflow the box....yet.
  3. Select a portion of the text.
  4. Enter a number in the Text Size box that is large enough to make the text overflow (500 pt. should do the trick)
  5. Click outside of the text box to finish editing the text.
  6. Click the Selection Tool (Keyboard Shortcut "V")
  7. Re-select the type tool - the arrows should now function properly.

 

Hope this helps!

 

God bless,

 

– Patrick



Community Expert
June 29, 2021

"Where are they stored, so I can give that a whirl..."

 

Hi norma,

see into:

https://helpx.adobe.com/indesign/user-guide.html/indesign/using/setting-preferences.ug.html#restore_all_preferences_and_default_settings

 

Regards,
Uwe Laubender

( ACP )

Inspiring
June 29, 2021

Thanks for your help. 

J E L
Community Expert
Community Expert
June 28, 2021
Inspiring
June 28, 2021

Well, Jain...

You have obviously gone to a great deal of trouble to sort through the archived messages. And it appears you have sucessfully found the message number I thought I was seeking. Unfortunately, while this addresses the issue, it doesn't have the fix I was seeking. 

I truly appreciate your effort, but apparently I am just out of luck. 

I'll shut down and solve the issue.

 

 

J E L
Community Expert
Community Expert
June 28, 2021

@normar28561211 Oh, no trouble at all. I'm sorry you didn't have the right message number so I could find what you were looking for. But if you have any other clues about it, I'll take a look!

Peter Spier
Community Expert
Community Expert
June 28, 2021

Why is resetting prefs not a good option?

 

Seems preferable to spend five minutes rebuilding those to living with a constant headache.

Inspiring
June 28, 2021

Peter, I have a number of custom settings that takes way more than 5 minutes to rebuild. It also seems to me that I actually tried this once (it only happens about once a year) and if I remember correctly, it did not resolve the problem.

Thanks!

Peter Spier
Community Expert
Community Expert
June 28, 2021

If it takes so long to reset your custom prefs you should be backing them up someplace (after you 've made a clean set) so all you need to do is copy/paste into the correct locations with ID closed, then restart.

BobLevine
Community Expert
Community Expert
June 28, 2021

You've eliminated from consideration every possible fix. You'll have to live with it.

Inspiring
June 28, 2021

Well, that's certainly helpful, Bob.

I was actually asking if anyone else had seen the post or remembered the fix.

I'm sorry I wasn't more clear.